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“This team did it again and proved to me that loyalty from their customers means A LOT. I love this team of people.
I traded a truck Nov. 2020 and over the moon with that experience, and decided to do it again. No other dealership has ever done that little extra to make things happen. The whole dealership went to work to help with this last deal, in particular Stacy, Mike, Flores, and Angelica. Cody answered all the questions I had about buying a pre-owned truck, Nate offered suggestions on upgrades, and Ahmed was super cool during the financing part of the deal.”
“Stopped in to get some tools and an oil filter last weekend, just wanted to say that CJ was quick and courteous and just all-around great. Give that dude a raise!”
“The Gerber staff was extremely friendly and communicative from the beginning to end of our vehicle repair. They actually did what they said they were going to do and exceeded our every expectation. I would highly recommend Gerber Collision and Glass to anyone in need of auto body repairs.”
“Can’t say enough good things about this location and the store manager, Braedon. He spent almost an hour helping me diagnose and fix an issue I was having with my auxiliary battery in my jeep. Most places would have told me to go to a mechanic as this job required a bit more work than a traditional battery replacement. Braedon went above and beyond to help me out and saved me a bunch of money in the process. Fantastic experience!!”
“From start to finish service was amazing. Lisa and Danny were great. By far the best car buying experience. I was on a budget for a used car and Danny reached out as soon as a trade came in. Went down the next day and the car was parked up front ready to go. Thank you all for the 5 star treatment.”
“Just have to tell my story my truck broke down I77n exit 23 in NC had to walk to NAPA they didn't have the rite have for my radiator so I ask can I pay someone to give me a ride back to my truck that's when Cameron said he would do it but called another parts place and found the rite part this great man took me to the other place but waited and took me back to my truck tried to give him the money and he said no never taught it was real people and this world but I met one former in your debt Cameron my God Bless you and your Family .And here's the best part we was different races.”
“George and Erick helped me with my battery. They were amazing with everything customer service was the best I have ever had at any auto parts store. I will be coming here for now on. Thank you Erick and George you guys are awesome.”
“My 01 Lincoln was overheating bad and I got some excellent help from the employee I wish I grabbed his name but he works at this store and was able to get me back on the road and stopped me from making a mistake that could have cost me my entire engine thank you I hope this message reaches you one day.”
“Went inside dealership for service on my vehicle and ended up with a vehicle. Not my intent at all. However, Sonny, salesman, talked me into another vehicle. Now, this guy knows cars and he really was very helpful in explaining why it would be better for me in which he was on point. He was understanding of my financial situation and worked and worked until we were in agreement. I appreciate everything he did as he went over and beyond a believe his job. Then I had to meet with Sean, the manager, to finalize everything. Well, talk about over and beyond. He ended up getting me a lower payment and he was very personable. Both these guys here are outstanding and know what they are doing. I will definitely be back and will refer anyone to this dealership as I’ve done in the past already. My friend Yvette purchased a Mazda from this dealership soon after I made the first purchase. Kudos to Keffer Mazda and especially Sonny and Sean!”
“After buying cars for around 50 years I finally had an amazing experience! Brandon Yassine was extremely profession and 0 pressure ! Highly recommend Brandon and Keffer VW!!!”
“Great and prompt customer service. They took bunch of visits to resolve one transmission issue which I think might have avoided and resolved in second or third visit. But otherwise great service.”
“I have a Ford Fusion and had some open recalls. I called the office and spoke with Sydney in the service department and she was extremely polite and friendly. My appointment was scheduled and as time went on, I got my schedule mixed up and came in the day before my appointment. They were accommodating and allowed me to drop off the car even though my appointment wasn't for the next day. I cannot say enough good things about the experience I had. Will continue to be a Ford customer because of this!”
“Fair prices and very helpful and knowledgeable staff. Parts desk staff was able to help me diagnose my power steering noise as likely being fixed with $20 of new fluid and $5 worth of o-rings.”
“This review is based on my communications via email with Jason Mclean. I was in the market to buy a new car and I like to do all of my communications via email. I reached out to Jason and he got back to me quickly with a solid OTD number for a new vehicle. His price was very competitive but unfortunately not the lowest I received so I went with another dealer instead. However, Jason was very responsive the whole time and was great to work with. I hope to work with him again in the future when I search for another new vehicle. Thanks Jason!!!”
“I get it, inflation is eating into everyone's budget, including car dealerships. Inflation has made our lives more difficult. That's what makes my experience so much better.While traveling from Charleston, South Carolina, to Olean, New York (to spend the holidays with family), one of my windshield wipers stopped working. This happened as the remains of hurricane Nicole were sweeping up the east coast (I needed both wipers). This was on 11/11/2022.200 miles from home, 700 miles left to my destination, at 6:00 AM. I pulled into Toyota of North Charlotte and they got me back on the road in about an hour. It was a minor fix and they didn't charge me, even when I asked to pay something.They could have made a quick buck off of somebody in a difficult situation. They didn't. Instead they made my day. These folks care, and they care when times are tough (when it really counts). Thank you Toyota of North Charlotte.”
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“We have used this company twice. Each time they kept us well informed, the repairs were well done and they returned the car clean. We never had to return the vehicle for any reason. We paid out of pocket for one repair. Their pricing was lower than others and their service was well above!
Would highly recommend.”