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April 2024 by robert dutcher
I have been short and or missing items from my order also the lady to me was rude and very unprofessional
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April 2024 by Patrick “Kenko” Vazquez, Sr
Went around 11pm and it took about 30 mins in the line for service (only about 10 cars). Extremely slow service.
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April 2024 by Shannon Swenfurth
Gave this place another chance out of convenience but it will be the last. People who work there are extremely rude and refuse to help you. If you ask questions or bring something they did wrong to their attention they act very offended. Just terrible customer service and the orders are always wrong. I will be driving extra miles to avoid this place.
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April 2024 by Kristy Hinson
??????
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April 2024 by Sheena Folsom
So you really think people who can't get an order right actually deserve $10/hr, absolutely NOT. The phone number for this location is not in service, I had to call corporate to complain. Idk why I still bother coming here especially when I see their employees fixing their hair in the drive-thru window. I understand this newer generation of teens working there deserve a chance but $10/hr is way too much to pay them. The quality of the food and employees has consistently decreased. I'll go with my gut next time and spend my money at Arby's. Please everyone go a few extra miles down the road to Traemore Village location next to Harris Teeter.
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April 2024 by sarah moten
Need better training and etiquette. Need to accept responsibility for poor service and not blame it on being overwhelmed by work responsibilities. Sat in double drive thru when only one vehicle was there waiting, watched 6 vehicles pull into 2nd line and receive service before me and then the suv behind me pulled into the 2nd line and received service before me. Management blamed it on having to fix drinks and take orders at the same time. Her tone made me feel that they might tamper with my food. Was also given a bogus number to complain to her boss.
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April 2024 by Kara Roe
I waited in the drive through line for 10 minutes without any service or acknowledgment. I am very disappointed.
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April 2024 by Weiland Tarpley Jr.
Terrible!! Whatthe..
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April 2024 by Christina Osborne
One of the best McDonald's for customer service.
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April 2024 by Claire Johnson
Kiosk easy to use
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April 2024 by Denzel Coates
Had to wait 10 mins and repeat my online order code 3 times just for him or her to say they couldn’t find the order… was a simple ZL72!!
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April 2024 by Nikkita Williams
This location dropped the ball today. My concern wasn't that it was backed up because I'm not an inpatient person. But customer service is one thing I look for, for sure. I was greeted with " what was your order?", I responded with "you want me to repeat my entire order?"....I'm not sure if the system went down or not. Then he closed the window and proceeded to laugh with the other worker about me asking if I needed to repeat my entire order. He gave my order finally then asked me to pull up to wait for my 2 teas......I pulled up but when I saw that my chicken sandwich was burned, I pulled off not even wanting to go back in to that place. Management do better controlling your crew with customer service and consistency during busy times ..
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April 2024 by Freddy T. Black
Mc Livin' it???
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March 2024 by Monae Jones
Waited for my door for 20 minutes and my food was still cold the phone to call is disconnected very poor
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March 2024 by Tawanda Atkinson
Great