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January 2024 by carolyn macdonald ..
My husband and I went online and signed up for an appointment to do our shingles vaccine. We arrived and waited in line checked in and sat waiting for 10 -15 minutes . The young lady that checked us in informed us, after we sat waiting that they did not even have any shingles vaccine left that we would have to come back another time. Would you not cancel appointments or call us before we changed our entire day around to make our scheduled appts? Unprofessional , terrible customer service. Pulling all our prescriptions and business from this location. We have been a local here almost 18 years and this location has completely gone down hill.
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December 2023 by Zeelena Diaz
If y’all need to get you’re baby’s passport picture … Do Not come here , the red headed lady didn’t want to retake my baby’s picture , after I told her I didn’t like it , they edited the pictures crop my baby’s pony tales and half of the hair was gone , the picture just look terrible . Worse customer service too
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December 2023 by Linda de la Pena
Totally incompetent. Would not use the correct coupon. Charged me for a full prescription but only gave me half. Go elsewhere. They also neglected to tell me the prescription was already charged to insurance so I basically had to pay twice.
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November 2023 by Heather Warren
Went to pharmacy for a flu test. Checked in the pharmacy tech, she said to have a seat. Waited 45 min. Noticed people after me being called by nurse so asked for an update. They had never pulled my paperwork. They pulled it and then the pharmacy tech on duty handed me the swab to do it myself. I wasted 45 min sitting there while sick because the last tech didn’t check me in and told them no one was waiting when she left. The process is broken.
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October 2023 by Carrie Frost
I went to the pharmacy to pick up a prescription and the paper list of names and license numbers was on the pharmacy counter for all the customers to see. This is a big breach of PII. When I brought this to the attention of the pharmacy tech, she got very uncomfortable and didn’t say anything but put the list under the counter.
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September 2023 by Elvie Daluyin
My experience in this pharmacy today was really bad. I waited for one hour for my flu shot, their customer service was really bad. I went to Harris Teeter pharmacy, in 15 minutes I got my flu shot! I will not go to Walgreens pharmacy anymore!
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September 2023 by Alyssa W.
Prescriptions were “in process” for 12 hours before I went in person and waited another 30 minutes for them to fill it. They only have one pharmacy tech working. This has been a pattern at this location.
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August 2023 by Kristen Garrett
I don’t know what is going on at this store and with their app but after 15 years I’m done. I spent most of the last two weeks in terrible fibromyalgia pain due to 5 different rx being mixed up or out of stock.
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June 2023 by Tania M.
This pharmacy is horrible. Always a long wait and prescriptions are not filled on time. There have been multiple times when I have arrived to pick up a prescription and was told it wasn't ready yet, even though it should have been. Never have I received an apology for the wasted time or not getting my medications in a timely manner. There is no sense of urgency from anyone. Disappointed for the last time. Will be changing pharmacies.
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June 2023 by Richard “stonestigers” Manning
Went to get my wife covid booster shot today at Walgreens. The pharmacist was very friendly and helpful. My wife got the shot free of charge. The store was extremely clean and well maintained. They had public bathrooms. There was plenty of parking with some spots in the shade. The parking lot was very clean. Overall this store is really good.
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April 2023 by Alec Traunic
Pharmacy will not help with any issues at all. They've made mistakes about half the time I've used them that resulted in delayed essential medication. They don't contact customers when there are problems, and won't mention them when picking up an Rx. Very slow, even when they don't make mistakes. Even when there's plenty of staff.Managers are shockingly rude, unless they've changed in the past week.
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April 2023 by Jay B
Walgreens is bad already, but this is the worst one I have been to. Terrible service in store and at the RX. Last time I will stop here; the store was empty, only me and 4 staff at 0800. Was told, no way we can do a passport photo now...ok.
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November 2022 by M. Fayzal
I just starred hate Walgreen pharmacy after serviced received from this location. I tried to build relationships but all the time their pharmacist ?⚕️ are unprofessional, rude and do not getting done my medication on time.I had requested to transfer my few medication from heris teeter and when i called them after 3 days they gave me update that they are still working - really pathetic stuff - they need someone hire good motivated stuff
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October 2022 by Kimberly Raposa Rodan and Fields
It is too bad you cannot give zero stars for this store. One bad apple can rot the whole bunch!! I dropped off a package for Fedex and unfortunately never got any notification of acceptance or tracking number. I called back today and after being on hold and transferred for 10 minutes a young man picked up, became very curt, almost put out by my questioning where the package might be and then proceeded to hang up saying I was "yelling" at him. I was shocked to say the least!! I called back, spoke with Kristie who was quick to help and supplied me with that tracking number within minutes and then transferred me to the manager Nick per my request. Again, after a 5-6 minutes on hold someone picked up, a male, probably the same one from earlier, and then hung up again. I almost felt like driving down to the store but it really would have been just a waste of my time. That store is so messy, understaffed, understocked with terrible access and location. Their days are numbered and that little man will be out of a job. Shouldn't even be in a job dealing with customers!!!! There are plenty of other Walgreens and CVS stores around that nobody needs to deal with that!!
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October 2022 by Nicola Healey
Absolutely terrible!!! After 10 years of having the same meds at the same pharmacy. Same address. My drivers license was a week out of date. The DMV had to make me an appt in 3 weeks. I have paperwork explaining this. I didn’t have this issue 2 days ago!!Last night. After having a 4 hour surgery. Which was obvious due to the antibiotics and pain meds prescribed. As well as the condition of my jaw - pretty obvious it had been damaged. Absolutely refused to give me my meds. Yes. I understand the “legal” formalities - there is also a “human caring” situation. This is where you actually CAN do the right thing. It’s called being kind and human. Knowing someone is suffering and turning them away is disgraceful. Absolutely appalling!! I am not new to this pharmacy or address.However. They had ZERO problem handing over a controlled substance to a stranger who was 16 with ID. MY medicine was handed to a teenager. Who didn’t live at the address and certainly didn’t have my name.Absolutely disgraceful. I will never recommend this pharmacy - add insult to injury. I was accused of asking to leave their premises for asking people for money!!!!!!!! Which I promise you. I was NOT doing. I am an established businesswoman and because I looked rough from surgery they “assumed” this happened.My son was also accused a year ago of stealing from them. Held in the store. And they searched him. He had nothing at all!!! They searched him without permission. Go to Walmart! Anywhere is better than this place. I should have learnt my lesson when they searched my son. I will never go back again. And I will be reporting them to the BBB