-
June 2023 by Vanessa Crouse
If I could leave zero stars I would… terrible customer service by Juan. I asked about lightening a color which ended up not being what I was looking for. He never told me I would have to pay for the paint if I didn’t like it. Paint isn’t cheap and I would have appreciate knowing first that I would be charge for being dissatisfied with a color. I shop here all the time for my paint and that’s very unfortunate to receive this kind of customer service after being so loyal. Not cool Sherwin-Williams.
-
June 2023 by Jonathan Owens
Super helpful staff on every visit. Quick paint mixing and knowledgeable.
-
January 2023 by Jason Quigley
Great little store with all the items you would need to paint or stain. The staff was helpful and kind. They applied coupons to our order that we weren't aware of.
-
June 2022 by Don E.
I went into the store to get solid stain. I was sold semi-transparent. I went back less than a week later and was told I could not exchange the semi transparent for solid. I told them I wanted solid and was given the wrong product. James Montoya stated people tell us that all the time because they buy the wrong color and try to exchange. So after my integrity was questioned I departed very disgusted with the service provided by James. The original employees that gave me the wrong info were Nicole and the Assistant manager. I would not recommend this particular store or these particular employees to provide any guidance. I was disgusted with this young person. The store on 55 has much better customer service.
-
June 2022 by Amy E.
I went into the store to get solid stain. I was sold semi-transparent. I went back less than a week later and was told I could not exchange the semi transparent for solid. I told them I wanted solid and was given the wrong product. James Montoya stated people tell us that all the time because they buy the wrong color and try to exchange. So after my integrity was questioned I departed very disgusted with the service provided by James. The original employees that gave me the wrong info were Nicole and the Assistant manager. I would not recommend this particular store or these particular employees to provide any guidance. I was disgusted with this young person. The store on 55 has much better customer service.
-
October 2021 by Phoebe Briley
My husband and I have both shopped separately at Sherwin Williams at Matthews Dr in Holly Springs, NC, and were both fortunate enough to be assisted by James. We were both really impressed with James’ professionalism and attention detail. He has really taken his time with us and done an awesome job color matching our paint. He’s also made some great suggestions about the finish and quality of paint that we wouldn’t have even thought to ask. We still have many rooms to paint and we will definitely be shopping with James to help us make the right paint choices! James’ professionalism and friendliness has won us over and we will be Sherwin Williams customers for life, we highly recommend shopping here!
-
October 2021 by David Oakley
Staff is very rude and still doesn’t have orders ready for pick up after a three day notice!
-
September 2021 by Steve
Chris , Did an amazing job matching my paint. Great customer service!
-
May 2021 by Andrew Lohr
Daniel was awesome on our visit, best customer service ever and he helped us decide on what we needed to get the job done. Totally recommend this store because of Daniel.
-
February 2021 by Brian C Newman
Fast service and attentive staff. Solid job in matching paint.
-
February 2021 by Joshua Wilson
My wife and I are building a house and had stopped in before and got good customer service while attempting to pick out colors for some rooms. Today we came back in to purchase the paint and other necessary items. Daniel was a rockstar, he was the only one working and he was just giving great customer service to each customer while we were in there. There was no less than 3 people at a time and as many as 6. He was hustling to help out everyone, we highly recommend you going here if your painting anything!!
-
February 2021 by Charis Miller
Super quick service. Knowledgeable and friendly staff!
-
February 2021 by Brittany Davis
Great experience, friendly staff.
-
November 2020 by Kyle Zolner
Top quality products with friendly staff and great suggestions. Easy in and out location.
-
July 2020 by Stephanie J.
I'm so happy to have two Sherwin-Williams locations in the area. We have ordered paint samples and a gallon of paint from here. During COVID-19 they are only doing curbside to help keep everyone safe. Our order was prepared quickly and the sales associate was very helpful when we called it in. On another note, I'm excited to see that they are finally doing online orders!
