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April 2024 by ScAN ZoNE
Terrible customer service, added a Tip to my bill, when I questioned the manager about that, he was unable to figure out how to work his own store's register to refund the tip. Waited 30 mins for them to cook the dessert (chocolate chip cookie pie). Worst place I have been to in a very long time. Avoid this place, can't believe they are still in business.
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March 2024 by bibaqu
Always great pizza and great
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February 2024 by Ronan Maher
This place is truly terrible. The food is mediocre but it’s the delivery that is a joke. Ordered at 1829 this evening, it’s 1943 now and no food. The expected delivery time on the tracker just keeps extending out and out. Kip.
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February 2024 by Denis Huffstutler
This is the second time I’ve ordered pepperoni pizza and received a cheese only pizza. This was ordered through Grubhub. They discounted me $10 so I still paid $20 for a meal I couldn’t eat.
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February 2024 by Ben Moore
Pizza was not cut- arrived cold, ordered extra garlic sauce and received none, no marinara for the cheese sticks. Three strikes in a row for this location- worst papa John’s location I’ve ever had to order from done. Done and not returning as a customer unless we move somewhere new.
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February 2024 by Mohammed Mira
Slow service. I got notification from the app that my order is ready, when I got to the store, he told me it is not ready and needs around 15 more minutes to be ready!!
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November 2023 by Blake
This location has hit rock bottom. The food is disgusting and the people making the food have no common sense. My latest visit I received burnt cheese sticks half of the food had cheese and the other half was raw dough.
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November 2023 by christopher rekrut
I decided to give them a 4th chance after already having delayed my other orders. This time was 2 hours to get from Uber Eats as they kept informing the drivers it would be "another 25 minutes." This will be the last. Just order from Randy's if you're in the HS area.
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September 2023 by John Mawyin
absolutely terrible. I order online and they put the wrong sauce on there so he has some other wings sitting there. I guess they were plane and just added the correct sauce. So I checked them and they are totally cold. So I wait 10 minutes for new wings while the rest of my order is getting cold I get home and the wings aren’t even cooked and sauce on about two of eight wings. I guess that’s what happens when the average employee is under 20 years old.
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September 2023 by Stephanie Drew
Pizzas are getting smaller. Medium was tiny. 10.5” when it should be at least 12”. I took it back in and asked why it’s so much smaller and they said it shrank. ??♀️?
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August 2023 by Ashley Cassidy
Will never order from here again. It’s currently 6:52pm and I ordered a pizza to be delivered at 5:45pm and it’s still not here. Absolutely ridiculous.
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August 2023 by A B
Ian is a great manager, he makes photo worthy pizzas and would have no problem opening his own PaPa Johns.
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August 2023 by nrgriffi6565
Never answered the phone when I called. Wanted more than 5min. I'm not paid by them, but just go to Tio's.
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August 2023 by alicia V.
Don't eat/support this store until there's a new general manager.. I've worked there for almost a year and the store was great, it was clean and greatly ran.. the new GM we have is a narcissistic egotistical d**che bag. He's lazy, he leaves while he's still clocked in, he doesn't put any expiration date on anything. So for all you know, your toppings are anywhere from 2-3+ weeks old, he doesn't wash his hands in between doing things. I walked into our bathroom and saw that he moved a few of our containers (what we hold your food and sauces in) to the top rack of the place we relieve ourselves. We had a fly infestation because he's so lazy and never takes out the trash. Before anyone asks, he opens 5 days a week and closes 1... it is opening duties job to take out the trash every single day. The trash will sit there for a week or longer. I was recently terminated with no warning or context, however it's funny to mention that I let him know just how unprofessional he is shortly before I was terminated. I've tried reaching out and contacting him but he is so unprofessional and immature he won't respond. I walked in the store to retrieve my personal belongings that I left, and this 25 year old man tried to body block me. Then realized it probably wasn't the best decision and backed away. I told him to get out of my way and he aggressively followed behind me like he was about to put his hands on me.. mind you I'm a female! This is a fantastic store and has a great team but our general manger Ian H has no business and I mean 100% no business running any store.. he gives papa Johns a bad look and reputation.
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July 2023 by Misha K
I ordered a clean cut pizza, don't eat pork. They just sent me this message. A pepperoni in the middle. You have 88 problems in this store.
