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March 2024 by Brittany Oglesby
Ginger was a good doc at first. She helped me with the problems I was having until she said she couldn't help me anymore until I made her my primary provider so I did and I went in for help again and she said she can't help me anymore with my issues and I needed to find a different doctor. So she basically just wanted my insurance money. Also my friend came here for an emergency cause he cut his hand open and was bleeding and he came in to them playing rap music and they told him what the hell are you doing here im not gonna help you . This is just an unprofessional office all together. I was so happy to finally get help from a doctor that cared but she turned out to be unprofessional and truly did not care.
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March 2024 by Erin Cannon
I highly recommend Ginger at Med First Primary care. She listens and gives excellent medical advice.
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February 2024 by Charity Patton
Ginger is an amazing doctor. My family loves how she is so patient with my youngest daughter and with make sure she is ok before we leave the office
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February 2024 by Sheldon Johnson
For my first time visit it was very pleasant. The staff in there was very nice.
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February 2024 by Karen Trillo
I love Med Mart the staff is wonderful they listen to all my needs and have helped me tremendously
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February 2024 by cindy buca
If you need to go here you better get there before 430 pm bc they closed up at 438 today. The hrs on the door said open till 5. Lol what a joke.
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October 2023 by Heather Poole
If you are requesting medical advice you will be attended to with great attention to details and care. Just a notation … if you are telling what your want or demanding what you think you need you will probably be cared for however you are limiting the ability of these professionals to assist you. At this office they found details which had not been addressed or even noted in some cases at previous medical facilities. Everyone from the front desk to the phlebotomist is kind and open to listening so medical issues are identified and treated appropriately.
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July 2023 by Chas Flynt
Hung up on me while trying to make an appointment. No call back or anything. Wouldn’t waste your time.
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May 2023 by Felicia Palm
I absolutely love Ginger Kenney P.A she's so kind and compassionate she takes her time to hear you out and and being a nurse myself it means a lot when a provider can take the time you need to make you feel heard before leaving. I just can't thank her enough for all that she's done so far with my Health.
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March 2023 by Matt Snyder
I had an appointment at 10:30am for a basic physical exam and was hoping to establish MedFirst as my primary care. I arrived at 10:20am to check in. The person behind the desk did not acknowledge me in anyway as she helped schedule another patient… I was ok with this because I had arrived early for this exact reason. I waited ten minutes before the person behind the desk finished up and acknowledged me then began the check in process, before I could ask any questions, she answered the phone and continued to check me in while answering questions over the phone. I was then asked to take a seat and wait. So I waited, and waited, and waited. After an hour of waiting in the lobby (with a tv turned up so loud that it was probably clearly heard next door) a man walked in and began complaining about malpractice and lack of support. It was at this time that I had finally reached the end of my patience. I walked to the desk and told them that I may possibly reschedule, but could not wait any longer. They immediately offered to bring me to the back… too little too late. I would HIGHLY recommend that you do not use this clinic, and find another primary care physician.
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January 2023 by Bill T.
Sense they got bought out by Med first it's been terrible loosing you results never getting back to you. I had to chase down my own sleep study results after they lost the results they where sent. They forget they are dealing with peoples lives. Stay away
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October 2022 by Burrell Clark
Amanda Boyett is very good at what she does and she's also very personal. She cares about each individual that she comes in contact with. At the same time doing what she can to help everyone around her. Many hats Amanda wears an does it with a smile. Awesome job!
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October 2022 by Glenda Jacobsma
I love Crystal Roberts. She is the best. She always takes time to listen and share her expertise with you. She doesn't rush you. She makes sure all your questions are answered. She has the best bed side manners. Would recommend her to everyone
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October 2022 by Tom Duffy
I pay per visit. I pay in full when I visit. For the past 12 months I have been getting a bill showing I didn’t pay. Each time I go in and let them know and they say they have it fixed. Then I get another bill showing it is past doe and More is added on for any time I have gone in since. Again I pay in full each time. They said they have fixed it. Then again I get another bill show I have not paid. Remember I pay in full. I have the receipt for payment. They tell me it is fixed. I then asked for a print out from them to show that what they said is in fact true. Their answer from Jason was “NO”. No explanation for it and I still am looking for the next bill
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October 2022 by Nicole D
Good luck with figuring out what you owe these people!I’ve fought this office over a bill that was sent to me three years late, not because I couldn’t pay it, but because I asked what it was for and this office couldn’t explain. They’ve claimed “Admin Error”, “Staff Changes”, and “Billed the Wrong Insurance” for ONE statement and told me they would correct it, but proceeded to mail out billing statements over and over again. You’ll then have to conveniently wait for whenever their billing manager decides to work and call you back.I decided to finally be ripped off and paid the bill so I don’t have to hear from these people again. I hope the stolen money goes to building a quality billing system and hiring efforts.If you’re reading this, save your money and time and go somewhere else.
