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August 2023 by peggy plushner
Always a great experience with this pharmacy.Friendly, helpful and competent!! I give it a 5 star.
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August 2023 by Alicia Lema McNeil
They do everything to help you. Love this pharmacy.
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April 2023 by Alec Traunic
Very helpful and understanding staff, even as pharmacists and staff change. They've helped sort out many problems when they can, and a very considerate of their clientele. Any time I've had a problem they can help with, they've already been calling folks to sort out communication issues and get my medication as soon as possible. Long-time customers seem to be able to develop a relationship with them, which can be very important to ensuring long-term care.After dealing with another pharmacy that's now closer but not as good, I might be returning. They're worth the drive.
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December 2022 by robert bell
Pharmacy is the best I've been to. This is why I shop at HT on Sunset Lake Road. Excellent response to customers, very patient and friendly.I would highly recommend to all.
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May 2021 by Tyler Clark
I have been here multiple times, mostly for the ice cream! I will definitely come back whenever I run out of ice cream! lol
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October 2020 by Bethany Paz
Maybe I was spoiled at the NW Cary location but this pharmacy didn’t want to check another locations system for my prescription, told me I’d have to come back and they would “try” to access it after I confirmed it was sent to another one. Even though I had a screaming newborn and another kiddo with me and clearly didn’t want to return mid pandemic when she could just transfer it over. They then told me they can’t do curbside although the website states they do. The Fuquay location and one in park side town commons are much friendlier and more helpful. I am super irritated with this one. Go somewhere with drive up it’s more convenient
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May 2020 by Rachel Pitt
I want to thank Sofia she is very friendly hardworker keep up the good work !!
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October 2019 by M Bee
Only had to wait to get a medication from their shipment that day but I just did grocery shopping, checked out and it was ready for pick up. Pharmacist was nice and helpful.
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August 2019 by Jessie B.
This is my least favorite Harris teeter grocery store around. Customer service is nonexistent, it's never staffed, and the people they do have are not trained properly at all. Countless times of trying to check out and having only 1 register open while the managers stand at the front of the store watching the chaos, never pitching in. We've caught the produce being restocked on several occasions by dumping new produce over the old. My husband even stopped one day to help the young man with restocking the avocados and the poor kid's response was, "oh I don't eat avocados". Not his fault he was putting hard avocados on top of ripe ones, he probably wasn't trained properly. Associates hurry by you and don't make eye contact, very little pride in the management of this store. I'll go to fuquay or tryon, or skip Harris teeter all together for the Lowe's foods or the food lion near by. Such a shame, corporate needs to get involved.
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July 2019 by Nikesha S.
I have to agree poor customer service. I use the self check out at other stores and when I need help I receive it. I was not greeted by any employees while I was in the store. I needed assistance to have my water scan because I have heart problems but was just ignored by the cashier. I will not visit this store again.
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June 2019 by Morgan D.
Quite possibly the worst Harris Teeter I've ever visited. I know how hard the company tries to promote excellent customer service and this location missed the mark. I usually would not write a review for a grocery store, but this experience made me very unhappy. After ordering our subs ahead, I asked the woman at the counter if she had the other two in the order. I was very polite but was greeted with an unfriendly face and a "what do you need". At self checkout, the sub didn't ring for the sale price (no big deal) but when I tried to catch the attention of the guy, he repeatedly told me to "just press card" in an annoyed voice. To top it all off, as we were backing out, the bagger/cart attendant waved us along in a very rude way to tell us to hurry up. It sounds like this all couldn't be true but sadly it was. I will never return to this location, but other Harris Teeters are always on point. Customer service is clearly not a priority here.
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October 2018 by Patsy Clark Real Estate (#PatsySellingSunsetLake)
Great group of people. Amazingly fast service and a great price. Plus, I love the advice from all the ladies.
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January 2018 by lionking 8998
So I got my flu shot here and they had me in and out so fast it was like bloop 2 minutes done and the great thing was I was getting groceries anyway so I just left my cart to the side
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January 2018 by Ahmad S.
Worst customer service around High prices store they are a Rip off pretty on out ugly on the inside
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November 2017 by Beleenne D.
I have been to this Harris Teeter many times since moving to Holly Springs. It is very convenient, and open 24 hrs. I think employees are mostly nice and helpful. Overall, nothing really stand out to me about this place. They don't have a big variety of fresh organic produce like some of the other grocery stores. I usually have to settle for certain items because they either don't carry or don't have the specific items that I'm looking for. I've had to return dry coconuts before because they were bad/moldy, and there were no issues. Also, on few occasions, I've had to return to the store because some of my items did not get ring up properly, or I get double charged for one item. Now, I have to pay extra attention to make sure I don't get overcharged for things. The location and hours keep me going back.
