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October 2023 by Michael S.
I do not like to go to Walmart, and it's only a few times per year I'll go and only for convenience.Today, I wanted to pick up something sweet for my wife and I. Her sweet tooth was really nagging her.I went in and grabbed a small Italian cream cake. It was $13 but worth it.Tye probable and reason for three stars is waiting to check out.The self checkout was backed up, and I don't like doing that anyway. There were three registers open, and each of course had a line.It took more than 15 minutes to get checked out for one item.Terrible.
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December 2022 by Ana Perez
(Translated by Google) Congratulations to all and Merry Christmas and a Happy New Year 12/25/2022 Welcome 2023 Thank you for opening your doors to the public ?(Original)Felicidades a todos y feliz navidad y prospero año nuevo 12/25/2022 bienvenido 2023 gracias por abrir sus puertas al público ?
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June 2022 by D T.
Ordered 6 storage totes online. 5 days after promised arrival, received one. Was told to cancel order for remaining 5 and reorder. This time the price was about $2 more for each item. Was promised a promo code for "good relations" discount. Never received it. Still a good price though, so went ahead and reordered remaining 5. Two days after promised arrival, received 3, with promise that remaining 2 will be coming two days from now. Should I believe that? Nope. But maybe I'll get back here with a follow up on what transpires. I've never liked Walmart and never trusted their policies. I don't understand why they are so popular. Price is NOT a reason to replace good reliable service which is why I'll probably never place another online order with Walmart again. Wayfair.com is another one I'll avoid as well. My advice is to avoid both of them like the plague!
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March 2022 by Kathleen H.
This Walmart is absolutely horrible. Almost every other one of my delivery orders get "delayed" which really means they just never show up. I pay for a Walmart plus membership and get almost nothing for it. Not to mention they won't ever answer the phone when you try to call and inquire about your order. This Walmart is so poorly managed I hate it. Every experience I have is miserable and customer service does absolutely nothing to help you.
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January 2022 by Edward A.
I recently purchased a Vizio soundbar from this Walmart. I ordered it from the store for curbside pickup. A few weeks later the price decreased. I went to the store for a price adjustment. The customer service desk was closed due to staffing issues. I went home and called the electronic department. Found out customer service was closed due to Covid and they didn't know when it would reopen. The person also told me for a price adjustment I would need to bring the soundbar back in the box. I said why? I'm not returning it. I just want a price adjustment. They said store policy. I called corporate and had the price adjustment taken care of on the phone. The next day someone from the Hillsborough Walmart called saying they were canceling the price adjustment because I bought it online and did curbside pickup. If I had come into the store and purchased the soundbar there wouldn't have been a problem. That's insane. I called corporate back and was told the price adjustment has been issued by corporate and the store cannot cancel it. I will not be shopping here again. Too many other places to shop up. I would rather pay more and have less headaches.
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March 2021 by Ann A.
I was in need of ordering a birthday cake and called this Walmart for 3 hours. I at that point pressed all options and a nice young lady answered in electronics. The Deli and Customer Service NEVER NEVER answered!!!!!!! The lady in electronics did try to help, however she wasn't able to. She can't help that others do not want to do their job. The only reason I HAVE to use this Walmart is because it's the only one in Hillsborough. I have at this time ordered the birthday cake and will be picking it up tomorrow, AT FOOD LION!!!!! SAD SAD PLACE!!!!!!
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December 2020 by A C
Most of the time friendly staff and not a long wait. And other times staff act as if they hate being there. My last few trips were decent.
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November 2020 by kayla c.
I will Jason it short and sweet. Employees are just rude or at least when u went they were
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September 2020 by John T.
Auto center is a complete joke and mess!! The attendant is ignorant and does not how to prioritize the customer load.....I was second in line to get 1 tire put on and the attendant bypassed me several times for people who got here much later than I did. Quality control is nonexistent ....long story short I left that shithole and went to a real tire store and it was done within 7 mins of me getting there. Walmart sucks and they sell junk from communist China! That right there should tell u to avoid buying anything there! Say NO to the incompetent workers at Walmart!
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January 2020 by April Calel
Most of the time friendly staff and not a long wait. And other times staff act as if they hate being there. My last few trips were decent.
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May 2019 by Monte M.
This store is a criminal enterprise. In December of 2018 I ordered a bicycle online for pickup at the Walmart NC. I changed my mind, decided not to complete the purchase, and was informed that if I did not pickup the bicycle that my credit card would be refunded. But apparently someone unrelated to me in any way picked up the bicycle on December 24, 2018. This should not have even been possible because the person who picked up the bicycle would have has to show the Walmart employee their identification and credit card. This means a Walmart employee stole the bicycle by picking it up themselves. I called the store, and my wife also called the store, and both of us were told that my credit card would be refunded. That was almost 6 months ago and still no refund has been received. DO NOT place an online order with Walmart with pickup at the store in Hillsborough NC because the people who work there will steal the item that you paid for.
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January 2019 by Cheryl N.
Never have a problem at this Walmart. I very much enjoy the folks at the tire center. I assure you that the ones giving one and two stars have NEVER EVER visited a true one - two star Walmart. (I live in Durham but I patron this one)