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July 2024 by Kim Stone
Abby was amazing !!!
But def need more help in that store. She was working by herself all day. Give that girl a big
Raise !!
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May 2024 by Jimmie Carroll
My experience, was handled in a professional way.
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April 2024 by julia cole
Jesse was excellant very kind and knowledgeabble. Answered all questions. Even walked to do door and held it for me as i left.??? ?
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February 2024 by Donnas Email
The young lady was knowledgeable, extremely patient and helpful. It was my first visit to the Hillsborough store, but I will go back.
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February 2024 by douglas mcarthur
Thourgh and patient.
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December 2023 by Joan Wood
Upgraded 3 phones at one time. Time consuming of course but I never felt rushed. All my questions were answered
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December 2023 by Scott Strine
Abby was great! Thanks, Abby!
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December 2023 by Naomi Totten
Awesome service from Abby. She was patient and thorough.
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November 2023 by Paul Winterhoff
Abigail was knowledgeable, thorough, and pleasant to work with.
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October 2023 by Chelle Burton
Jessie H is a great at customer service. However, the store needs more than one person working at the store. I had an appt. But people kept walking in. It was very stressful as a customer of Verizon.
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October 2023 by Bonnie McLeod
Jesse was awesome. Not only was he extremely knowledgeable, but he took his time to make sure I understood everything I was signing up for. Everyone was so polite. 10/10 experience!
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October 2023 by Lindsley Bowen
Vander and Jesse were wonderful technicians. Beware though that sometimes you have to wait just 15 minutes to see a tech, and then sometimes it can be an hour or more. It’s not the techs fault. From what I could see, they need more techs.
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September 2023 by Christine Armstrong
Klark went out of his way to provide excellent customer service.! I came in looking for a promotion that was offered online and although he didn't see it on my account, he didn't stop there. He did some research after I left and called me back to let me know he made it happen - I couldn't believe it! By far, the best experience I've had at a Verizon store!
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September 2023 by Christine Guimaraes
Klark went out of his way to provide excellent customer service.! I came in looking for a promotion that was offered online and although he didn't see it on my account, he didn't stop there. He did some research after I left and called me back to let me know he made it happen - I couldn't believe it! By far, the best experience I've had at a Verizon store!
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September 2023 by Olivia F
First the negative: short staffed. That means slow. We spent a little under two hours here on a Friday from about 11:30-1:25.That said, the two guys working (Klark and Jason) were engaged the entire time we were there with customers and did not let it get under their skin when other customers were directing their frustrations at them. Klark tried a few different things to resolve the issue with my phone and I know if this fix doesn’t continue to work, that I should then go to the Apple Store.
