Life Insurance near Hillsborough, NC

“I've been with this insurance company for a good minute now I love this place even the ones on Guess road the service is real good and the people is real polite my favorite person that I love to get service from out the Hillsborough store is Mr Dale his customer service is so polite and very helpful”

“Have been taking my older Camry here for years. Service and price are solid, but I greatly appreciate the service writer’s professionalism.

For year, AAA has offered Lyft rides for drop off appointments. This morning, after the writer finished confirming the appointment, I asked if they could provide me a ride (~$10-15) from Lyft. Very professionally, he explained AAA no longer provides rides for smaller service tickets (I’m getting an $80 oil change and a $20 state inspection, I’d imagine you’d need to spend at least $150). Rather than flat out telling me they wouldn’t call me one, the service writer described the policy, cited the reason (the profit margins don’t make sense) and told me they’d call a Lyft this time since it was an established expectation based on previous service.

FWIW, the Lyft didn’t come expediently, and there is a free GoDurham bus stop a 2 minute walk from the AAA location that was headed to my destination in downtown.

Kudos to the service writer for explaining the policy and making a reasonable accommodation. Customers take note, Lyft rides to and from AAA now have a minimum service $ associated with them.”