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February 2024 by Kirstin Jones
I’ve been banking here for YEARS. I love all the employees and the branch manager Jasmine has always been so helpful and friendly.
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September 2023 by Michael Honeycutt
Do not recommend this bank at all. I’ve had a business account for over 10 years. They don’t care at all about customer service. Don’t even have a person in branch or can get a hold of to approve a small client check that has bern deposited multiple times. Their suggestion was to come back after their manager was out of a meeting at end of day.
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June 2023 by Robert FOSTER
Tried to deposit a check for my buiness.While I'm standing in a long line forever computer goes down.People standing in line get in a confrontation. TELLER TELLS ME TO DEPOSIT MY CHECK INTO THE NIGHT DEPOSIT AND ASSURED ME IT WOULD BE TAKEN CARE OF.I have yet to see my deposit.I will be finding another bank.Terrible service!
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March 2023 by Byron Forrest
Worst bank ever and the ATM is always out of order lol .
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March 2022 by Steve Thayer
Worse bank ever. Talking about rude people. I got so busy with the business and finally getting enough in the business account to pay myself so took 3 payroll checks - my company, paying me the president of the company, to Woodforest and when I finally got to the counter some woman gave some angry look like I was bothering her - I thought she said "what you want"? but maybe I misunderstood - anyway told me I'd have to wait then when she had time to see the 3 checks I had to deposit told me it was above her limit not saying her manager could - argued with her a bit and said she was going to call security - WHAT??? I have an account at the bank trying to put money in their bank ! they treated me like I was trying to rob it or something - crazy and rude people!
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June 2021 by Eddie Duncan
Worst one to go to Dominga Flores is who told me they where closed at 1:53 on a Saturday and after I waited in line for 10 minutes but helped the people in front of me
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July 2020 by Jon Jones
Lack of customer service
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December 2019 by Cheryl G
This particular bank is the slowest service of any other that I know and Ramona Byrd has most unprofessional behavior at Woodforest.
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November 2019 by Vonte groovy
Bc I went to cash my check and they put it in my account and I said I wanted cash in hand I'm so mad ? now I gotta wait u till they open to call them to see y my check not in my account bc they said at 1am it's gonna be in there
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July 2019 by Ed Saul
Just drive to the one in Thomasville and save yourself some time.
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February 2019 by Dolly Strand
I have had to deal with this Bank for an elderly parent of mine. This bank has simply the worst service of any bank I have ever dealt with. My honest review of this Bank would be rated below 1 star if that was possible. Their customer service is horrible. I have absolutely nothing positive his say.
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February 2019 by Sharon Griffin
The most curtious bank with slow as a snail service honestly where do you find your employees ? Maybe they could be faster with a more updated computer system: just a thought.
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August 2018 by Aloysius Malone
Excellent service
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July 2018 by Jake .
Trash branch. Service slow as hell.
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June 2018 by Tj Atkinson
Branch manager thank you so very much for really caring and taking the time to stop me just to help me out one and a million the man really cares about the people in the community now we have a roof over our heads and couldn't have done it without you sir
