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June 2024 by Christine Lacomchik
This is the best bank in High Point to do any kind of financial business. Tara at the drive thru is so kind and truly cares about my banking needs. Thank you.
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June 2024 by Connor Sylvia
Slow and understaffed. When making a deposit for my work they got halfway through it then got told I needed to see a different teller to finish it. I had to get back in line and wait another 15 minutes for my deposit to be completed.
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June 2024 by Felicia'sLoving HerLife
New customer, like them so far.
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May 2024 by Patrick Heery
Two trips in a row I have tried to make a large deposit. Waited in line way longer than anyone should both times, then both times was told they couldn’t do the deposit because a manager was out that day. What a complete joke of a branch. Move your business anywhere else if you can.
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April 2024 by Malik Adil
One of the worse management I have ever seen. Shortage of staff, waited in a line for almost 1 hour 15 mins and then cashier told us she will help to open our locker after 30 to 45 mins. ? Now again waiting for next 45 mins.
After wait: So now after waiting 30-45 mins staff didn’t assist us. We came at 10:08 AM Saturday 20 April 2024 and it is almost 12 PM. All the people are requested to stay away from this branch. I have 3 savings and 1 Business account with Wells Fargo but today I have decided that I am closing my all accounts with Wells Fargo.
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January 2024 by bradbike
Apparently there is a reason why I've avoided Wells Fargo in the past, and definitely in the future. When a teller looks confused, use a different one.I was sent to this branch to clear up a phone number issue while attempting to create an online account to manage a recent auto loan. After returning from the branch, the online portal denied creation—when speaking to a third online account tech, they informed me THE BRANCH SHOULD HAVE OFFERED TO CREATE THE ONLINE ACCOUNT WHILE PRESENT; it would have cleared up everything in one simple step. Unfortunately, there will be a 3-day wait that should have been avoidable.Oh well, I'll stay clear; perhaps you should, also.
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January 2024 by M “sweetblu” J
Larasha Kennedy is a wonderful person she took the time to get to know me,an to understand what type of banking that I do. When she see me come in the bank she says hello Miss.Jones.Latasha is always polite she is why I bank at this branch Wells Fargo Bank 1700 north main st. the branch should give her a coffee machine for being a great asset to the company.
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January 2024 by London House QP
I recently come into this branch for some personal business and during my interaction with the teller (who wasn't very friendly and questioned me regarding my transaction), another Bank Representative named LaTasha came over greeted me with great serve and compelled me to feel like I was a valued customer. In a time where race continues to be an issue, it is important to make sure that all of your customers are treated with the same serve. I am only give a 4 star because of the serve that was received by LaTasha. I was raised on 1st impressions are lasting impressions .
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November 2023 by Zeeshan Ashraf
Bad customer service
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July 2023 by Monique Campbell
I went to this branch because I had chase and it's too far away. Marquis Reed is an amazing banker and he makes my family feel at home. The branch manager she's so Friendly and supportive and provide great options for us to work with. Love coming to this branch.
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June 2023 by James Galanis
Easily opened a checking and savings account.
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May 2023 by Joey Morrison
I'm beginning to regret opening up the account I have with this bank. My first experience at this bank i was racially discriminated against by the white tellers. Upon my second attempt to make a payment here, I was treated by one of the tellers named Marie. Need to find a why to make my payments on line to avoid any further problems until I close this account.
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November 2022 by Luke
I used to think Wells Fargo was a terrible bank, but after the helpful assistance I received from the banker I spoke to and how helpful he was (he was also very cool, friendly). He helped me set everything up and the branch manager was very helpful as well.I left from Wells Fargo with my wallet fixed and my life better. I enjoy banking with this bank. Thank you Wells Fargo.
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November 2022 by jini louise
This location doesn't answer the phone. Not a new problem. If they do pick up they immediately hang, up or transfer the call to the 800 number or leave it on, hold indefinitely.
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August 2022 by Danny Blake
Very disappointed in my most recent visit. Every other branch I visit they are very helpful. Will not go back here again.
