The Verizon store at 3800 Sutton Way, operated by Cellular Sales, provides an exceptional in-person wireless experience. Customers consistently report receiving extraordinary, awesome, and excellent customer service from the wireless sales consultants. The staff is described as super knowledgeable, friendly, professional, helpful, super nice, attentive, and eager to help. They are quick with a smile and put customers totally at ease, creating a comfortable experience that feels like shopping with a friend. Employees regularly go above and beyond to ensure all customer needs are met. They ask considerate questions, provide tailored service, and work diligently to find solutions that encompass the customer's best interests, without pressure for unnecessary plan upgrades or add-ons. Consultants demonstrate great patience, excellent workflow skills, and a willingness to collaborate on solutions, even staying after shifts to help. The process for upgrading devices, such as trading in an iPhone for a newer model, is made super fast and smooth. This location is highly recommended for anyone needing help with a Verizon plan, upgrading a device like an Apple iPhone or Samsung Galaxy, or shopping for accessories. The outstanding service encourages customers to return and recommend the store to others, making it a standout destination for wireless needs.
My family and I came here to upgrade our iPhones to the iPhone 15 Pro. We are truly happy that we got help from Mike Pirone. He was very patient, professional, and kind. We highly recommend seeking his assistance for any future needs.
May 2024
I went in to trade in my iPhone 11 Pro Max to get an iPhone 15 pro max and Ryan made the process super fast and smooth. There was no upgrading my plan no extra add ons. The whole experience was awesome. Thanks Ryan.
April 2024
Elijah Griffith was incredibly patient and helpful and made a potentially frustrating situation actually pleasant .
