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September 2024 by Anna Freiberg
Great experience from beginning to end. Charles the sales person was great and the finance guy was amazing. Definitely great place to buy car.
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September 2024 by Richardine Caudle
It was very pleasant
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September 2024 by Jinny Elmore
Rod is wonderful. I’m not a big fan of a pushy salesmen, that’s why I like Rod! He was just a very nice salesman.
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September 2024 by Teresa Thomas
My experience was wonderful
Tyrone he has always worked so hard and wonderful for me, I really appreciate him very much
He calmed my nerves, and made my visit with him smooth. Not with just one vehicle but my second one. Thank you Mr Reese ?? and keep doing what your doing ? ? ?
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September 2024 by John Wright
Our experience with David French at Vann York GMC was nothing short of exceptional. David and team worked on the purchase of a new vehicle for us remotely to get the deal we wanted on a new truck. We had medical procedures that prevented us from visiting the dealership in person and David went the extra mile to insure we were able to complete the deal. When we were able to visit the dealership to take possession of the vehicle David made sure that we were totally comfortable with all aspects of the transaction. He spent all the time we needed to understand the features and functions of the new GMC. Top notch purchase experience.
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September 2024 by Trina Jones
Rod met me outside and we talked, well I talked. He went to get some keys and we drove my new Equinox and I didn’t look at another car. He truly listens which is rare these days
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September 2024 by Tennis Pro
Service Dept is mediocre.
_IF_ you can get someone on the phone, they are polite. Most of the time it just rings to voicemail or an off-shore call center.
I've had 2 services within 10 days, the second because they didn't do the first one correctly. Had I not been rushing to get out the door so late in the day, I might have noticed it wasn't right.
Both times, I called ahead to schedule when they had openings. It took several attempts to get to a real, live, person on location. But once I got someone on the phone, scheduling was polite and easy.
Both times, I scheduled when they had an 8:00 am appointment available. I dropped off early and said I needed it back by 1:00 pm. They did give me a shuttle ride up the street to work and the driver was friendly.
But for both morning appointments, they didn't touch my vehicle until the very end of the day, so both times, I missed afternoon meetings. 1:00 came and went without anything.
The second time, as it got late in the day, I tried calling to check on the status. Same as usual, "Let me transfer you to your service advisor..." Ring, ring, ring...voicemail. I left a message. Later I tried again. This time I was answered by someone sitting in Beijing, China. I called again...voicemail. Again...finally the service advisor.
So both times I dropped off, around 8am, do be ready by 1:00 pm. Both times I was rushing to get out their door at 5:15 pm.
For future service work, I'll go elsewhere. For future dealer-required work like a recall, I'll probably try a different dealership. I definitely wouldn't waste an entire day for anything like an oil change or tire rotation. No telling how long those could take.
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September 2024 by Matthew Joseph Popkin
Juan Soto in service was excellent on my checking in ,and after.
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August 2024 by Frankie Calhoun
If you’re looking for a salesman to go above and beyond, Rod Connor is the person you need. I asked for a certain model and year and he found it for me. He made the the buying process very easy.
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August 2024 by Chad Cusin
Crew at Vann York were a pleasure to deal with. Very happy with my purchase. Mark was an exceptional sales associate.
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August 2024 by Mr International10
Mr. Charles was profesional and helpful. I was specific and I knew what I wanted. I bought a Sierra AT 2024 all black . He was great and a serious helping hand.
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August 2024 by Jonathan Hanks
I would highly recommend shopping here if you are in the market for a vehicle. Rod was awesome to work with. He was very knowledgeable and down-to-earth.
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August 2024 by Omauria Thomas
Mr.Ronald Hairston was awesomely amazing
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August 2024 by Ray monzon
The worst service I ever experienced and when you go over there they pretend they're busy to ignoring you and when you ask for any proof of documents or paperwork they just make some excuses when you call they don't answer and they do that just to keep you money amd make you waste your time
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August 2024 by Heidi Wester
Mark was amazing!!! Easiest car transaction ever!!
