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March 2024 by Sallye Ledford
Kimberly did a great job figuring out a confusing Amazon return for me. She was patient and thorough! Great job!
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March 2024 by Donna Pierce
Great customer service by employee, Roxie, at the High Point NC location on Eastchester Drive. She was very patient, friendly and knowledgeable!
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March 2024 by Jessica Saavedra Morales
I would have to say the employees are amazing! Roxie was super helpful with my return definitely recommend the location on eastchester!
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March 2024 by Karen Richmond
Quick, courteous and helpful service.
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March 2024 by Wendy NYNC
Fast and convenient service with excellent staff.
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March 2024 by A Hall
Roxie was so friendly and helpful! I really appreciated her patience as I figured out my Amazon order.
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March 2024 by Logan Alexander
I've frequented this location for the last 6 years (mostly for amazon returns, but occasionally to ship things) and I've never had an issue. They definitely have some staffing turnover, but I've never had an interaction that was anything less than polite. The only compliant I have is it's often very busy, but that's not their fault - likely due to the fact there aren't any other UPS stores in the area. Even still, they get people through the line as quickly and efficiently as possible.
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February 2024 by Scott Blackley
Roxie was incredible! She guided me through the process of sending a return back and even had my shipping label printed. Friendly and personable! Will definitely return.
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January 2024 by Joanne Bryant
James just helped me track a package and went above and beyond to help with a kind and friendly manner. I am so appreciative of his great assistance today. Thanks, James?
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December 2023 by Melanie Wyatt
Employees were helpful and quick. Very busy the week before Christmas, but they managed to keep the atmosphere in the store pleasant and friendly. Very patient with an older customer in front of me, explaining things to her and allowing her to take her time with the transaction. 5 stars!
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December 2023 by Sue Draime
DECEMBER 23 I went in to return packages to Amazon.Brandy was so nice.Patiently took her time to help me locate my items for return on my phone to get correct information.Sure would be nice if everyone was like Brandy in helping people like me not used to technology or returning items.Thank You Brandy ??
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December 2023 by Susanne Seibel
I have to reiterate the previous review on Ben Edwards! He goes above and beyond to make sure things are right and is incredibly helpful. He is a joy to talk to and very friendly, which is a welcome change when so often retail employees can be burned out and grouchy this time of year. A+++ service from Ben!
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December 2023 by Karen Severs
Want to thank Ben and Tyler for taking care of my shipments this evening. Many boxes needed to go and they went beyond the call of duty. I appreciate them working late for me!
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December 2023 by Marie Bokor
Waited awhile in line to get my packages sent. Was getting a bit frustrated thinking about all I still had to do but once I got to the counter I received great service. Ben Edwards was courteous and friendly and he worked quickly to get my packages out and lightened my mood in the process. There's nothing worse than waiting and getting bad customer service which has become the norm lately. Ben's good service and pleasant demeanor was a welcome change during a busy holiday.
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December 2023 by Amber Hayes
Roxie absolutely Rocks! During the holiday season where lines are long and patience can be short she was the embodiment of Christmas joy. She was extremely helpful in helping me send my package off.
