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February 2024 by Daniel Johnson
Wanted to give a current review. I went in to rent a bush hog. Bill helped me load it, and checked me out. The bushhog worked great, cleared 2 acres in 4 hours. The throttle wasn't working exactly as it should so it wouldn't reverse, so took a little extra manpower.The young gentleman who checked the tool back in was quick, and kind.I will definitely be using this tool rental again
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July 2023 by Jim B.
My brother and I came in looking for doorbell chime and it wasn't were it was specified online. Unfortunately the first few people we asked for were busy...changing shelves or something? Luckily Allan (I might be spelling it wrong) came to the rescue and got us in and out wicked fast. They were in a different location but that's on the website not the workers here. Will definitely pick HD in lieu of Lowe's (which no employees came to assist us when we tried there first) for my next purchase
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April 2023 by Susan S.
Worst experience ever trying to get an appliance installed. Please do yourself a favor and go somewhere else. Definitely not worth the hassle and headache!!!
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April 2023 by Kolsen F.
This was the worst experience I have ever had with any kind of store. I ordered the washer/dryer on 3/14/23. On 3/27 delivery failed because the machine was dented. On 4/1 delivery failed because our associate helping me place the order did not include a stacking kit, 4/6 stacking kit was not on the truck, 4/13 the washer and dryer were not on the truck. No one seemed to care that I am going a month without a washer and dryer. When I was told I would receive a call on 4/13 about the new earliest delivery and compensation no one called. On 4/17 I reached out as to see if I was going to get the product my card was billed for ($200 above the receipt price) I was treated as if I was inconveniencing them.
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April 2023 by Kimberly D.
I don't know why this store is unfriendly. The manager might want to find out. Everytime I go to refunds I am not greeted to cue it's my turn. I am then not spoken to. It is t that difficult to attempt some sort of greeting. Management problem in my opinion.
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October 2022 by Francisco NICASIO
This store has a very incompetent staff, very slow,
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February 2022 by Jim C.
Honestly, this place is a joke. I ordered a bath sink on 12-21. they it was scanned in and at the store, but they can't find it. I had to reorder it again.2 Days, later a lady Rhonda call me and said they don't make the sink anymore and I need a refund. I called them back and they said the sink are still being made. I now got an email that said the replacement sink has been delivered on 2-9. It's 2-11 and I call and they can't find that one either. A lady said she will call if she gets anymore information. Believe it or not, this exact thing happened last year, except they lost 1 and the reorder was wrong size.I thought last year it was an isolated incident, and gave them another shot. WRONG they have some big problems in this department. Let's hope Lowes can do it right.
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December 2021 by Kayte W.
This Home Depot has been our go to spot for the last 6 years, our visits were always wonderful and the staff was always willing to help and go the extra mile. We've seen several changes in management, changes in employees, and changes in the overall vibe of the store in the last 18 months and things have drastically gone down hill. Our last visit was Sunday and when we went to the checkout, I asked the cashier to apply the 10% off military discount to which was met with a grumble and he looked to my husband for verification (I'm the veteran). Overall that was the last straw and we will be doing business elsewhere for the foreseeable future. Which is a bummer, we used to look forward to our Home Depot trips.
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November 2021 by Tim B.
Although I am more a fan of Lowes, I do frequent the High Point Home Depot location when they offer a product that I cannot find anywhere else. The parking lot is generally a mess though and the employees are not polite. I was waiting to use a military discount which never can be done in the Self Serve checkout. A female employee curtly pointed at the Self Serve for me to go through there as it had no lines. I triyed to point out that in the past, I have had to have an actual register clerk to scan my military id but she didn't want to listen so, to teach her a lesson, I went through the Self checkout and got to listen to exasperate when she realized I had a military id to deal with. I calmly said to her, "That's why I was hesitant to follow your direction to get out of line to the Self Serve". She replied coldly, "I didn't know you were doing that (military discount)".Although I am more a fan of Lowes, I do frequent the High Point Home Depot location when they offer a product that I cannot find anywhere else. The parking lot is generally a mess though and the employees are not polite. I was waiting to use a military discount which never can be done in the Self Serve checkout. A female employee curtly pointed at the Self Serve for me to go through there as it had no lines. I triyyed to point out that in the past, I have had to have an actual register clerk to scan my military id but she didn't want to listen so, to teach her a lesson, I went through the Self checkout and got to listen to exasperate when she realized I had a military id to deal with. I calmly said to her, "That's why I was hesitant to follow your direction to get out of line to the Self Serve". She replied coldly, "I didn't know you were doing that (military discount)".Although I am more a fan of Lowes, I do frequent the High Point Home Depot location when they offer a product that I cannot find anywhere else. The parking lot is generally a mess though and the employees are not polite. I was waiting to use a military discount which never can be done in the Self Serve checkout. A female employee curtly pointed at the Self Serve for me to go through there as it had no lines. I triyyed to point out that in the past, I have had to have an actual register clerk to scan my military id but she didn't want to listen so, to teach her a lesson, I went through the Self checkout and got to listen to exasperate when she realized I had a military id to deal with. I calmly said to her, "That's why I was hesitant to follow your direction to get out of line to the Self Serve". She replied coldly, "I didn't know you were doing that (military discount)".My thoughts: Sure, if you weren't so busy being rude to the customers and took the time to listen to them, then your store wouldn't be sitting at a 3-star level.
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April 2021 by Christine S.
Now, this isn't all Home Depots,just the one on N.Main st. This store has gone down hill. Management? Hard to find staff willing to help, waiting for help..you'll be waiting for a long time. Curbside pick up, you might as well go in if you have to go to this Home Depot. Managers don't seem to help customers at all from what I witnessed. You get the feeling that the customer is a pain in the butt to the staff and Managers. There are a few really great people in there so it's sad to see them surrounded by the majority that aren't there to help or work. Lowes is much cheaper, the staff are always friendly, and curbside is wonderful. Home Depot has more selection, but this one is not worth it. Online purchases and pick up at the store is just as bad. Save yourself a huge headache and frustration, just go to Lowes.
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March 2021 by Mac Thomasson
Everything I've rented here did the job. Convenient location and hours.
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January 2021 by Laura L.
I went to Home Depot, N. Main st, High Point and looking for Sheetrock supplies, was told to go to lumber section. I saw an employee in the lumber section went up to him and he basically ignored. A female employee came up to me and helped with all my needs. Her name Luna in Lumber Department. She was extremely helpful and very nice. thank you Luna.She made the 5 stars Laura L
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December 2020 by Jjay Cruzin
Horrible tool rental, nothing works had to go from one side of high point to the other get two different chainsaws and neither worked. Ended up having to go to greensboro to rent one and lost half the day just trying to get a chainsaw. Even the managers didn't help. Don't rent anything from this Home Depot their tools are old and garbage.
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August 2020 by Yvonne Johnson
An associate didn’t talk with us until it was time to pay. She asked card or cash. In and out trip.
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July 2020 by Arty Cajun
High Point, NC Home Depot - I usually can find what I need within the scope of Home Depot stock; I do recommend Home Depot.... BUT - Generators could not be found in stock in July. Although considered a "seasonal" item, power is lost in the Piedmont area (at least Winston Salem and High Point) as much in temperate seasons as the Winter. This Hurricane Season (a season for power outages) we have to order our generator online and cannot enjoy the veteran discount.