-
July 2024 by Monique Mosley
Called numerous times each time I was asked the same or additional questions kept being told someone would get back to me they obviously lied and to say this place is open 24/7 is also a lie they wouldn’t even open the door to speak to me after I stated I was hearing impaired and I need to seek shelter immediately and the crazy part is when I had someone call that’s when they decided to say that there are no available beds not only that I also asked if the provided clothes and food they said they didn’t but recommended me to another location so they are false advertising as well
-
July 2024 by Mz Lady
Absolutely horrible experience. Extremely rude. They will lie to you. Won't hold up they're end of the agreement signed or not. I almost ended up homeless behind salvation army and they're promises. I had to explain what salvation army has done to me and my family to a different agency. They couldn't even believe it. Corporate does nothing. The guy in the office does nothing. And they do not return calls. They treat the community awful. I've heard of many other experiences. I hate they are the ones in my local area. My previous review had been deleted. I come here every so often to make sure my experience is known to everyone. I will keep reposting. That's how dedicated I am to expose them.
-
July 2024 by Michele Goodson
Receptionist was knowledgeable and very helpful!
-
July 2024 by IMANI SHEMAJ
Horrible experience… failure to communicate and accept accountability of their mishap lead to me being able to get the assistance that I needed in a timely manner.
-
April 2024 by Stephanie Biles
I didn't rate this facility. And not certain how many stars to give.
-
January 2024 by Cam Hope
Has food pantry and other plans to help people.
-
December 2023 by Shenika
I have to get up the nerve to find the thrift shop. It's time to get low.
-
October 2023 by Courtney Harris
Went to this location on Friday Oct 20th to get assistance with my utility bill. I called the monday prior to inquire about days that help with this particular service takes place, i was told to come in on Oct. 20th. I arrive on Friday morning and was told by the lady at the front desk that those services are on Monday the 23rd. I leave come back today on the 23rd at 9am and was told by the same lady that they are no longer giving out applications for utility assistance and that only takes place at 8:30. I asked why she did not provide that info on friday when we spoke prior and she had no answer for me. Lady at the front desk does not have any customer service skills and obviously doesnt care about helping people.
-
October 2023 by Kimberly Bagley
a safe place to be
-
September 2023 by Kim James
So helpful to me
-
August 2023 by Samantha Nazat
I'm trying to move to North Carolina next month, I have 3 children. I'm wondering if i can recieve shelter and help with resources to get back on my feet. Any suggestions
-
April 2023 by Vicki Joyce
I take a friend, who is disabled, weekly to get food. They are always very helpful with everything.
-
March 2023 by Latricia
This place is the worst place ever. You have to share a bathroom with men and women. The place is very cold. They do not put the heat on. You can’t cook your own food and you can’t bring your own food. If you bring your own food, they will take it from you and give it to someone else. The food is worse than jail food. No bottles of water only sink water. this is the worst place ever for a shelter what else they don’t want you to eat your own food on the property they make you leave. Yet you can smoke your cigarettes in front of the building. They force you to go to church, no matter what your beliefs are. I would not recommend this place to anyone what else. It this is hands-down one of the worst shelters I’ve ever experienced in my whole life. They need to do better for sure.
-
January 2023 by Deb Bronson
They were so generous for my grand children
-
August 2022 by Tyrone Poke
Absolutely wonderful
