Reptile Basics

Pet Stores
Hours:
521 Townsend Ave, High Point NC 27263
(336) 308-5767 Directions Order Delivery

Hours

Monday
8AM - 3PM
Tuesday
8AM - 3PM
Wednesday
8AM - 3PM
Thursday
8AM - 3PM
Friday
8AM - 3PM
Saturday
Closed
Sunday
Closed

About Reptile Basics

Reptile Basics is highly praised for its fast shipping and excellent customer service. Customers report quick processing of online orders, often receiving their items within a week. The team, particularly a representative named Bobby, is noted for being incredibly helpful, providing valuable advice and support. They assist with troubleshooting issues, such as diagnosing heat panels, and are quick to send replacements when necessary. Many reviews highlight the quality of products and competitive prices, making Reptile Basics a top choice for reptile and rodent supplies in the US. Overall, the business is recommended for its outstanding service and dedication to customer satisfaction.

Most Recent Reviews

Write a review
  • March 2025
    Not only did they ship fast but they also had great customer service! I bought an Arcadia kit that turns out had a broken bulb. Once speaking with their representative and trying to troubleshoot some problems, they sent me a replacement bulb without issues.
  • February 2025
    Bobby and the Gang at RB/VE take great care of us, and have been absolutely wonderful to work with. They've given us tons of advice on the use of their products and more. Thanks for being easy to work with and taking the time to reply to SO many emails.

    You rock! 🪨 🎸 🤘

    S.C.
  • October 2024
    Super fast shipping and fair price. Got what I ordered within two days. Will be my go-to place for supplies now!

More Comments(75)

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Reptile Basics

Pet Store in High Point, NC 521 Townsend Ave, High Point (336) 308-5767 Website Suggest an Edit