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June 2024 by Evette “Vette” Lewis
Great Place to get help for car care !
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January 2024 by John Fann
This place tried to scam us out of $1187.00. That they tried to say was the difference in what my warranty paid versus what they charged to do warranty work. They kept my vehicle for approximately 3 months before actually beginning the warranty repair, had to call the police to their shop in order for Newtons to release my vehicle. Mind you they hadn't touched my vehicle, but somehow I owed them almost $1200. The woman behind the counter got really **ity to my wife and called her cheap for not paying them 1187.00 on a warranty job that was 100% deductible free and warranty company said that we didn't owe them anything. Had to finally have my vehicle towed to another facility to get it fixed. DO NOT RECOMMEND THIS BUSINESS TO ANYONE THEY ARE SCAMMERS. And if they say they can't find any evidence of my vehicle being in their shop, I have the paid in full invoice from the charges that they added on after finding out we were moving our vehicle
STAY AWAY!!!!
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December 2023 by Tim Haynes
Greg newton is a thief, a drug addict. Took my car in to have a/c fixed. It has a camera in dash. He drove my car all weekend an took it to know drug locations and seen purchasing item from other individuals an stole items from my car
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December 2023 by Donnie Springs
Terrible customer service. They Don't stand behind their work.
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November 2023 by De Hrsam
Attempted to call business multiple times to get an update on a vehicle for a buddy. No answer. He also did not hear anything about a vehicle he dropped off last week. Not sure how a business doesn’t pick up the phone.
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October 2023 by Tory Darling
I chose this shop to replace my car's window relay because of the 5 star review on Google. On the phone Josh was very friendly and helpful, however when I arrived Greg Newton (owner/owners Son) was very rude and unprofessional. My car was supposed to be fixed the next day but I heard nothing, my calls were not answered or returned. Then on the third day I received a text from Greg at 2 pm saying my car would be done by 5:30 and he would call me at 4:30. I texted and called from 4:30 to after 5 pm, with no answer. When I arrived around 5:30 my car was "done" but they could not find my keys and my car was blocked into the backlot. They asked that I come another day to get it. The next 24 hrs no one answered my calls or texts again. When we showed up for the second time (day 4) I was told that Greg Newton had misplaced my keys and was arrested. I brought my spare key to retrieve my vehicle this time and I realized my A/C and radio were on, but I had shut them off at drop-off. I looked at my mileage picture from the day I dropped it off and 27 miles had been added to my vehicle and 1/4 tank of gas was missing. THEN when I got home I found a paring knife and long-neck lighter in my glove compartment! I decided to look up the arrest report for Greg Newton and it was from 8/12/23 where he had a hit and run property damage, DWIR after impaired revocation notice, and failing to maintain lane control. This means he drove my car WITHOUT a license! I am absolutely furious!
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October 2023 by Steffany Vernon
Greg Newton is the man for car care, he is not going to steer you wrong. I will recommend him to anyone and feel good about it. Keep up the good work guy's!
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October 2023 by Sarath Chann
Service was professional fair pricing on the work that was done. But no weekend service.
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October 2023 by Tory D.
I chose this shop to replace my car's window relay because of the 5 star review on Google. On the phone Josh was very friendly and helpful, however when I arrived Greg Newton (owner/owners Son) was very rude and unprofessional. My car was supposed to be fixed the next day but I heard nothing, my calls were not answered or returned. Then on the third day I received a text from Greg at 2 pm saying my car would be done by 5:30 and he would call me at 4:30. I texted and called from 4:30 to after 5 pm, with no answer. When I arrived around 5:30 my car was "done" but they could not find my keys and my car was blocked into the backlot. They asked that I come another day to get it. The next 24 hrs no one answered my calls or texts again. When we showed up for the second time (day 4) I was told that Greg Newton had misplaced my keys and was arrested. I brought my spare key to retrieve my vehicle this time and I realized my A/C and radio were on, but I had shut them off at drop-off. I looked at my mileage picture from the day I dropped it off and 27 miles had been added to my vehicle and 1/4 tank of gas was missing. THEN when I got home I found a paring knife and long-neck lighter in my glove compartment! I decided to look up the arrest report for Greg Newton and it was from 8/12/23 where he had a hit and run property damage, DWIR after impaired revocation notice, and failing to maintain lane control. This means he drove my car WITHOUT a license! I am absolutely furious!
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September 2023 by Casey S.
They were extremely short staffed for the amount of work they had I guess. Very hard to get a return call through the process but definitely it was because of being busy. Now the actual work and diagnosis was not efficient. No problem there.
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September 2023 by Teressa Walser
I will never take my car back to them, they cut my backseat, took my headphones to my DVD player out my car, they lost my engine cover and key fob to my car and when I went to pick it had rain the night b4 and all the windows was down but one
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September 2023 by Edwin Coronado
Fast service, friendly, reliable exellent
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September 2023 by Christy L.
I'm quite disappointed to be writing this. We just moved to High Point, and were hopeful to find a local shop we could trust. Came to Newton's because of the reviews. I sat with them while my car was getting worked on. I was a bit uncomfortable with them talking about bankruptcy while I was in their presence, but did my best to ignore, and not eavesdrop. They replaced a battery on my Honda CR-V, and asked me to return the next day for the tires. In replacing the battery, the Honda computer systems did not come back online. They told me they tried to fix them, but could not, and that it would be no problem for the dealership to do so. This knocked out everything from lane assist to cruise control. The next day a sensor went off 1 minute from leaving them- the technician had not filled the tires back up after putting them on. Then I get a text from them asking if a headlamp was in my car. Finally my "no problem" reset to the computer systems cost an additional $114 at the Honda dealership. Please be aware of this potential, if you are considering letting them change your battery. When I texted to let them know this had happened, their response was offensive to the point that I felt compelled to let others know of their customer service.
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August 2023 by Timothy Miller
I’ve been a loyal customer for many years, and all I can say is I’m very disappointed with these folks! They fixed the problem, but the aftermath was terrible! Grease/oil on center console. Grease/oil on passenger seat. Grease/oil all over the sides of the vehicle that I had to clean up. A pair of $400 sunglasses GONE! Unacceptable to say the least! Let me stress this, I think highly of the owners, Jerry, and Greg but unfortunately they’ve lost our business due to not staying in touch while investigating the sunglasses disappearance.Service: General repairs & maintenance
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June 2023 by James Welch
They fixed my truck’s exhaust leak and it sounds great again. They are really nice and friendly people. There prices are really good. Will use them again.
