8:30AM - 8:30PM
3800 Sutton Way Ste 127, High Point8:30AM - 8:30PM
2711 S Main St, High Point“The manager Elwood, is the epitome of where dedication meets great customer service!!
I was on the verge of going back to AT&T because of previous bad experiences with customer care on the phone, but when I walked in and met with Elwood, he sat me down, explained things to me and on top of that, I walked away with a new phone and watch (after promos for being loyal customer for almost 7 yrs).
Not to mention the cost of my plan is even lower because of the new set of plans that are currently out now.
Do yourself a favor and make a appointment to see him specifically ?!”
10AM - 8PM
2300 N Main St, High Point“As we were on our way to High Point University we came to the ATT store and had the pleasure to meet Sable. She was so helpful and informative. Help added us to first net. Left with a new phone, iPad and lowered my monthly payment.
She made my family feel comfortable. It wa an absolute pleasure. We will be back here for all of our ATT needs”
9AM - 7PM
2100 N Main St #114, High Point“My experience was outstanding at the store on North Main in High Point. Natalie went above and beyond to help diagnose and fix the issues with my phone with patience and professionalism. She along with the rest of the staff had fantastic customer service and made my visit very pleasant. So glad I came into this location.”
“Ben - We thank you for your kindness and professionalism. You delighted the customer going above and beyond. We appreciate you!!!
Greensboro Rd, High Point, NC”
“The two ladies on the morning of 12/28/23 were very helpful in resolving my issue between my two phones! I forgot their names so I added the date. If they see this thank you ladies y’all stay amazing”
9AM - 6PM
3800 Sutton Way ste b, High Point“My husbands phone unexpectedly broke. We stopped in for help last night and had a very good experience. We got a new phone, some additional chargers that we needed and I got a new screen protector. We were in and out in about 45 minutes. It was quick, efficient and the salesperson had a great personality. Thank you”
10AM - 8PM
2749 S Main St, High Point“Dylan was extremely helpful and patient with me the whole time I was in the store. He did everything he could to make sure I was satisfied before i left. He’s an amazing store associate and I think you all should give him a raise! Very satisfied. Thank you!”
10AM - 8PM
2850 S Main St #113, High Point“I like to come to this cricket store they have great customer service and are super nice and have so many cases and accessories I highly recommend coming here.”
“Used Felix's help to recover pictures and data from Samsung S4 phone whose screen was not turning on after a hard drop. It took less than 2 hours to complete the job and I was able to send the phone for insurance claim (and got the replacement phone without any trouble). Nice guys .. definitely recommended them to anyone I'd know.”
“I don't typically review department stores but this one is a find. Now we all know Target and how great it is to go in for sodas and come out with $150 in towels and stuff.... This specific target was a treat. I've been here 20+ years ago but just moved back to the area to find it's still here. One of the cleanest, well stocked, friendliest Targets I've ever been in.I had 3 different employees greet me throughout the store. Just smiling and saying hi, and asking if I'm finding everything.... Wow. Not your typical experience in these stores. Just a great find.”
10AM - 7PM
2110 Westchester Dr, High Point“My daughter bout a iPhone threw this store n they gave her one that was already accessed by other devices and now her phone not working her money is gone off her payroll card n all”
10AM - 8PM
5870 Samet Dr Ste 109, High Point“Excellent customer service! Tank was very patient and helpful with us. My phone wasn't getting a signal, which seems to be happening with some older Samsung phones. He tried installing a different sim card first, but sadly my phone was toast. He helped me trade for a new phone, and he was so polite and patient with me and all my questions. He also helped my husband trade his old, clunky Motorola for a new one. And we walked out of there with an armful of goodies such as tote bags and hats. I already am loyal to T-mobile because of their support for the military, and Tank noticed my husband's Afghanistan Veteran hat and talked to him about his service. He was so respectful. Such a great store with great people!”
“The only place I go for all my phone concerns. Hemza the guy is my go to man. He has and always is so helpful and explains everything so calm and in a way I understand. I been going there for many years and will not go anywhere else. Thanks so much .”
“Great service here and very affordable. I asked them that they should start charging more, but the manager/owner said no. Love their humble hospitality and attitude. I have chatted with the manager/owner here and seems like he works every single day and nonstop. He is friendly and persistent with his work. More stores should have worker mentality like him. I totally recommend this store!”
10AM - 7PM
2317 N Main St, High Point“Marie C. And Jacob are 2 young, hard working individuals I observed in the 30 minute wait I had at Verizon. I was first greeted by an older gentlemen, and he told me there would be about a 30 minute wait. What i observed in this wait was the 2 young people which names i mentioned in the beginning was doing exceptional work, the older black male seemed to be frustrated but that shouldn’t affect work as he is in customer service. I’m a tempered youngin myself so if I feel/sense tension i don’t want to deal with someone because we might go back and forth with heated words and it’s not worth it so i try and advoid those situations. Those 2 young ppl however deserve a raise, promotion and everything else they desire. Awesome fast/friendly service from them 2.”
“Great store excellent customer care that friendly always craziest and very so helpful I let everyone know about this place I think they need to shop here thank you”
10AM - 8PM
2831 South Main Street Suite 101, High Point“I walked in there with three phones that I had got from purchasing them online I had no clue of how to set them up and I was stressed. As soon as I entered the store I was greeted by both staff that were there. The store was clean, and organized. I spoke to the young lady there by the name of Dashay B.as well as young man named Christian. (I hope I got the names correct). I explained my situation and she was very attentive to my needs and understood exactly what I needed. I left my phone's there and came back in an hour and when I came back everything was completed. There was a little bit more work to do on my phone because of so much different things that I have on my phone and this is where they really stepped up above and beyond they took their time both of them to work on my phone for almost 2 hours and they got everything transferred from the old phone to the new phone with such great customer service and very pleasant. And while doing this they both continue to greet other customers as they walked in. As far as I am concerned this will be my store from now on. The manager was even on site and she was working with customers. They all worked to keep the store running smoothly. Thankful for Dashay and Christian you all are amazing!!”
“Yoo went got a phone this morning. Best experience ever they were friendly, calm, and interacted with ever customer..I recommend if you looking for a switch, upgrade, or need a phone plan go holla at the Ashleys and Steven..you won't be disappointed”
“Nyle and adia was very helpful in the process with me transferring my number from T-Mobile to Verizon it was very stressful and annoying at first but they got the job done definitely ask for them when you walk in great customer service overall thank you guys!!”
“I came in about a week ago to discuss switching my plan and was greeted by Rania opening up the door for me! She sat me down and asked me questions that I didn’t even consider before and made sure I would have everything I could possibly need. I told her I needed some time to think and she kindly put her number in my phone and called me later on in the week just to check in! Now that’s an organized woman! I will be coming to her for everything now she’s so professional, and helpful! Definitely deserves a raise.”