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January 2024 by Rick Armstrong
High Point store has a great staff.Very Professional
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January 2024 by Anita H
Exceptional Service and Unmatched Customer Care: A Phenomenal Experience with Mr. Sharrod at EnterpriseYesterday , I had the pleasure of once again being assisted by Mr. Sharrod at Enterprise, and I cannot emphasize enough the outstanding quality of service he provides. Mr. Sharrod's exceptional blend of humor, quickness, knowledge, and thoroughness sets him apart as an invaluable asset to the Enterprise team.From the moment I walked in, Mr. Sharrod's genuine care for ensuring I was placed in the right car was evident. He went above and beyond to ensure that I not only received a suitable vehicle but also one that was impeccably clean and well-maintained. It's rare to encounter someone in the car rental industry who genuinely cares about the customer's experience, and Mr. Sharrod's dedication to customer satisfaction is truly commendable.This isn't the first time I've had the pleasure of being assisted by Mr. Sharrod, and each time I am reminded of just how awesome he is. His ability to make the entire process enjoyable while maintaining professionalism is a testament to his exceptional customer service skills. I sincerely hope that Enterprise recognizes his immense talent and dedication, and I echo the sentiment that he deserves due diligence and recognition for his outstanding contributions.Mr. Sharrod's positive attitude and commitment to ensuring customer satisfaction are truly admirable. I wholeheartedly hope that he continues to move up the ranks at Enterprise and has the opportunity to make even more people smile with his exceptional service. Individuals like Mr. Sharrod are the backbone of any successful customer-oriented business, and it's crucial that their contributions are acknowledged and appreciated.Thank you, Mr. Sharrod, for your unwavering dedication and exceptional service. Your impact does not go unnoticed, and I genuinely hope that Enterprise recognizes and rewards your outstanding efforts. You are a shining example of what true customer care looks like, and I am grateful for the phenomenal experience you provided.
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January 2024 by Theresa McCoy
It was a great experience. The car was comfortable and a joy to drive.
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January 2024 by James Adams
Best rental car company in the world
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January 2024 by Tonya Wesley
My experience with Enterprise has always been top notch!!!! They have always been accommodating to my specific needs. Everyone is always so nice and courteous!
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January 2024 by Elizabeth Bonk
My husband died 5 days prior. This was a planned trip to Michigan for my dead Son's kids to help make the first Xmas not so sad... Austen was very helpful and accommodating. I was to drive from NC to Michigan, and now doing it alone. In the mountains you never know what your gonna get and I needed and wanted the piece of mind that I was safe. I was shown a SUV. I didn't like the tire treads on the front. So they put me into another SUV that I was satisfied with. Thanks some much to Austen and the other employees for understanding.!!!
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January 2024 by Elizabeth Sykes
My family had a vehicle to breakdown and we live 3 hours away. We did an online transaction with enterprise in High Point NC. Sha-Ron and staff we very nice and professional. They did not have the vehicle I requested, but put me in something similar. The only complaint would be that enterprise should update their website to the vehicles in stocks. I know there is a lot of turnover and probably not capable but it would be nice.The staff at the Shallotte NC we professional and nice.
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January 2024 by Kaye dela Rosa
MISLEADING company with their website and FAQs.Giving this establishment zero stars would have been my choice if it were an option. Prior to scheduling my trip, I meticulously combed through their FAQs and conducted extensive research. However, my frustration peaked when attempting to finalize my reservation, only to find out that they do not accept Chime, despite explicitly stating their acceptance of debit cards with VISA. This incident marked the first and only time my Chime card was rejected, despite its usual seamless compatibility with other cards in its category.What a waste of time.
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January 2024 by judy
I reserved my car the week before. Everything went as plan. Very good customer service. I just did now know that Maps satellate is not install in the cars now.
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January 2024 by Karen Morgan
DO NOT TRY WITH THEM. THEY HAVE LIED TO ME THE LAST 3X IVE USED THEM. 3 STRIKES YOUR OUT!!! AWFUL TO DO BUSINESS WITH
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December 2023 by Trina Soundara
Ron was so helpful! And the gentlemen that worked the morning I picked up my car rental was also very helpful and fast.
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December 2023 by Robert Cashier
Pleasant experience just walking in the door agent was polite and had everything ready when I arrived explained everything about the car I was renting and I was on my way in no time
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November 2023 by Brittany B
I would’ve given them 5 starts but the car I had booked weeks in advance wasn’t available upon arrival so that’s why I took a star away.. Other than that the process was quick and easy. I’d recommend using a credit card instead of debit. My vehicle got me to my destination and back safely with no issues.. There is a $300 deposit on top of normal rental amount, but it will be refunded back to you upon returning the vehicle safely. All in all, I’d recommend this company to anyone looking to get a rental, thanks again!
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November 2023 by aliyma njie
Experience was good until I decided I didn’t need the rental for a full week. All of a sudden the daily rate increased and I just find that to be bad business. If you quote me a price then the eate should stay the same whether REGARDLESS to how long I need the rental. As a loyal customer of their, I am extremely disappointed
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November 2023 by John Gwaltney Jr
I rented a car while mine was being repaired. The staff at Enterprise was great. Everything was easy and quick. I will return anytime I need a rental car. Great Service!
