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July 2024 by Anne Ramirez
Excellent customer service. Mike & Ryan treated us very well. No other dealership has given us this type of customer service.
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July 2024 by Dee Hunter
During my visit I experienced exceptional customer service from Ryan and Mike. Their product knowledge was great and I received all around good quality service. I highly recommend this location for your automotive needs.
- Joe
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July 2024 by Brent Hall
Michael and Ryan could not have been more helpful in the purchase of my used vehicle. They also gave me four new tires and an oil change on the vehicle that I didn’t even ask for! Awesome! Best experience ever buying a car.
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April 2024 by K.D. Horne
Don was great to deal with!
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March 2024 by Glenn Wallace
This is where I will get my next whip
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February 2024 by Jonathan Boling
Nice people at the dealership , unfortunately they are unorganized and lack alignment with their servicing department . Purchasing was made difficult due to their lack of organization and attention to detail. The car was improperly serviced prior to taking ownership and the dealership was unresponsive and not helpful in getting fixed.
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February 2024 by Benjamin Gamble
Beware! Car needed major service within 30 days of purchasing. I was told by my saleswoman who confirmed with the “Audi specialist” that the car had been serviced prior to my purchase..I’m guessing that was just wiper blades and and tires…granted I declined the “warranty” but the way I can’t get through to them now I can only imagine how the warranty program would work. Have heard from the service people saying that it would be on the sales dept to help me out. Guess buying it from the “Bentley” location was just as good as buying it from a mom and pop shop.
Well since this is the only way to get a response, I’ll keep the review as a one star…I’ve gotten more help from Audi and other Audi service repair places. Thank you for the “offer” though. Just show that you service your vehicles from your high end dealership before you sell them.
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January 2024 by Patrick Pearson
Took delivery of my 2024 Ineos Grenadier yesterday. Mike could not have made my experience more comfortable and professional. Car was gassed up ready to go out side when I got there, paperwork was a breeze, and the delivery process was informative and fun.
Couldn't recommend Mike and his team more in High Point. Thanks so much for a great experience everyone.
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September 2023 by Vickie W.
Run Away!!! Unless you're buying a Bentley. They make excuses when buying a used car from them. Got a Mercedes s550 from them. That 1 months warranty they got is a joke. Something simple as my windshield wiper fluid not working on the way home from buying the car took back before the one month warranty and got excuses. Other thing were messed up too. Oh but because I declined the overpriced warranty. I expected to drive more the 2 weeks but things went wrong on my car.Got more excuses. What was the 30 day warranty for.
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September 2023 by Vickie West-Riggsbee
Guess I shouldn't have went to a Bentley dealership to buy a Mercedes. Bought one a couple of weeks ago with a 30 day 1000 mile warranty. Took my car in for service today had things they said was working on the car when I drove it off but all of a sudden 2 weeks later they are not working, really? Something simple as the windshied wiper fluid not coming out which was not working on my way home from buying the car. And speaking of windshield when I test drove the car it was clearly not a crack in the windshield but after I went to pick the car up after signing the paperwork there was a crack. We told the salesman(Don) and he played it off as if it was no big deal. When I took the car back for service they were really nice about not being able to do anything but I wasted my whole morning only to be told to take it to a mercedes dealership that will cost me a lot of money to fix. I did expect to drive more than 2 weeks before having to pay out money. Never happened to me before when buying a used car from a prominent dealership. Not sure what the 30 day warranty was for. Also why is it that I have 73145 on my car now granted I've driven a hour and 45 minutes home and still have not reached a 1000 but the paperwork they gave me clearly states that I'm over the 1000 miles mark. They have it at 72501 in and 72508 out. My warranty ends at 73301. Unless you have money to buy a Bentley I suggest you buy any other car that you want elsewhere. Oh yeah, they were nice enough to wash my car before I left very disappointed.8/28/2023To the owner who sent the follow up review. As I said I expected to drive more than 2 weeks to a month without major issues. The inspection your service department should have done before I bought the car was not done. Like the windshied wiper fluid not working and now I'm having to put brake pads on my car. I've only had the car a month. Oh and as I said the windshied was not cracked when I test drove the car. Only after your salesperson told me it was cleaned up and ready to go and after I had signed the paperwork for it that I saw the crack. Don Houser to me to turn it in on my insurance like I just did it. So I'm having to pay for that too. Not good?
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August 2023 by Brent Hanley
Beware, the prices Bentley High Point list on their website does not include a $999 documentation fee they add on to the sale of the vehicle. When asked for a breakdown of what this fee entails I was told “it’s just our fee.” Always watch out for hidden fees when buying a vehicle.
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July 2023 by E Z
The service at this center is exceptional. They have taken great care of our Bentley and two Rolls-Royce vehicles. The staff is friendly and welcoming, and we always enjoy saying hello to the resident cat, Bentley, when we visit. We highly recommend this service center for their expertise and attention to detail.
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July 2023 by E Y
The service at this center is exceptional. They have taken great care of our Bentley and two Rolls-Royce vehicles. The staff is friendly and welcoming, and we always enjoy saying hello to the resident cat, Bentley, when we visit. We highly recommend this service center for their expertise and attention to detail.
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April 2023 by Arnak Ivanov
Amazing customer service, Jason Harrill is very professional and knowledgeable.
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April 2023 by Kunal Patel
These people are crooks and they false advertise
