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March 2024 by Zachary Yountz
The reason for my 3 star review is simple, The store manager wasn't willing to spot weld the needed contacts onto the 3.5v lithium aa cell sized battery stating that it wasn't safe for her to do so . This forced me to have to use a soldering iron to get the job done..... Much more dangerous !!! I had the very same battery in my hand that the same store had provided a few years ago... Just less customer service than before. Well I got er done anyhow !!!
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March 2024 by Nonya Business
I thought and was told my charging port on my phone was bad and I had to pay 107 dollars for a new phone they checked it out un 5 minutes had my phone clearing and paid 10 dollars my charging port was full of lint
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February 2024 by lawrence reaves
Good people and knowledgeable. Will go back!
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February 2024 by Misty Davis
Never again will I let a batteries plus location touch my cell phone. After multiple visits to both winston and highpoint locations, 4 months, and cell phone still not working properly, district management has now refused to return my calls after multiple attempts and the last customer service rep suggested I dispute the charge with my credit card because no one planned to call me back. As a customer service manager myself I do not understand how this is acceptable business practices when all i wanted was to get the service i paid for. I didn't ask for compensation for additional issues, time spent traveling or the number of times i was given misinformation. Only the service i paid for. **Edit. Cell phone is now not working at all and you'll notice on the reviews all of the positive ones were immediately commented on. Guess they only respond to positive feedback comments??**
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January 2024 by David Jack Beck
The team at Batteries Plus in High Point NC are the best around
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December 2023 by Makayla Hunter
So it has been a few weeks since I've been here and I can not stop thinking about the high quality level of care that they showed me. There were 2 workers and a female manager when I went in and every single one of them was amazing. I WISH I could remember their names but they literally went above and beyond. I am also going through a really dark time in my life right now and just getting to talk and joke around with them made me feel so much better and got my mind off of what is happening. I really wish I could remember their names but I know the 2 of the workers were brand new (would have never known), and there was a female manager that night. I know that they are their to fix phones but they helped me with more than just my phone and I can not thank them enough. You guys are amazing.
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December 2023 by Anitra McInnis
Thank you Brianna for great customer service. I appreciate you taking the time to test my battery both ways to assure we were addressing the correct issue
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October 2023 by MassGirl
Went in for three different batteries. Came out withe the three. Wonderful, nice and knowledge. A little expensive, but well worth it. Check them out.
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October 2023 by rick foster
Great place to buy the batteries that I always seem to need for my motorcycles and cars
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June 2023 by Wanda Robinson
Stopped into High Point store today to purchase battery for my car key fob. I needed a little guidance to get my fob opened so that I could identify what type of battery I needed. Gentleman behind the counter stated that he would help me with that only if I purchased the battery with lifetime warranty for $21.99. I explained I would just like to know how to open my own key fob so that I could replace my own battery and would just like to purchase a single battery. He refused and I left the store. Went home and learned from owners manual how to open my key fob and placed an Amazon order for the batteries I need with next day delivery. Look no further to understand why consumers are choosing online shopping over local merchants. Very sad indeed.
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May 2023 by Ryan Marshburn
Replaced the battery in my Galaxy Note 10+ quickly and were priced affordably! Will use them again!
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March 2023 by Sanjay Dash
Excellent service and the technician is very expert to resolve the issue
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February 2023 by Sabrina Harlan
Who knew this great store is right here in High Point?They are superb!
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December 2022 by Matt Ridge
Every time I visit the store I am helped promptly and have been able to find the exact replacement battery I need. Staff is always friendly and helpful.
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December 2022 by Darwin Phillips
High Point store #205 has very knowledgeable staff working there and many items at reasonable prices. The customer service was excellent! If you need to talk to a problem solver, ask for Scott.
