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July 2024 by Jacqueline Lucas
Great prices and customer service. They fixed my son's phone and I just go a battery for one of my cars. I saved about $30 and the young man was very professional and friendly. I will definitely shop their again for my battery needs!
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June 2024 by David Emery
Great inventory and service. Friendly and efficient
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June 2024 by Paula Wells
I love these folks! They always know what I need.
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June 2024 by Shelley
Had to get a new battery today for my Ford Escape, which if you don’t know is very difficult to replace the battery due to the location. The Manager Christy and tech Jacob were absolutely amazing! Will definitely go back there for all my battery needs.
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April 2024 by Lorraine Lyddon
Fast, efficient service
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April 2024 by William Masterson
I've used this location before for a cracked iPhone screen, and everything went well. This time I needed a battery replacement. Christi (Sp?) was great checking me in, and my phone was ready when she said it would be. Jacob did the battery replacement; I'm very pleased, and everything works fine. The only issue was not being told the battery was not an apple, so the iPhone diagnostics for the battery won't work. As long as it holds a charge better than before, I'll be happy.
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March 2024 by Jacqueline Kennedy
Easy online order/in store process and great customer service!
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March 2024 by Zachary Yountz
The reason for my 3 star review is simple, The store manager wasn't willing to spot weld the needed contacts onto the 3.5v lithium aa cell sized battery stating that it wasn't safe for her to do so . This forced me to have to use a soldering iron to get the job done..... Much more dangerous !!! I had the very same battery in my hand that the same store had provided a few years ago... Just less customer service than before. Well I got er done anyhow !!!
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March 2024 by Nonya Business
I thought and was told my charging port on my phone was bad and I had to pay 107 dollars for a new phone they checked it out un 5 minutes had my phone clearing and paid 10 dollars my charging port was full of lint
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February 2024 by lawrence reaves
Good people and knowledgeable. Will go back!
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February 2024 by Misty Davis
Never again will I let a batteries plus location touch my cell phone. After multiple visits to both winston and highpoint locations, 4 months, and cell phone still not working properly, district management has now refused to return my calls after multiple attempts and the last customer service rep suggested I dispute the charge with my credit card because no one planned to call me back. As a customer service manager myself I do not understand how this is acceptable business practices when all i wanted was to get the service i paid for. I didn't ask for compensation for additional issues, time spent traveling or the number of times i was given misinformation. Only the service i paid for. **Edit. Cell phone is now not working at all and you'll notice on the reviews all of the positive ones were immediately commented on. Guess they only respond to positive feedback comments??**
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January 2024 by David Jack Beck
The team at Batteries Plus in High Point NC are the best around
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December 2023 by Makayla Hunter
So it has been a few weeks since I've been here and I can not stop thinking about the high quality level of care that they showed me. There were 2 workers and a female manager when I went in and every single one of them was amazing. I WISH I could remember their names but they literally went above and beyond. I am also going through a really dark time in my life right now and just getting to talk and joke around with them made me feel so much better and got my mind off of what is happening. I really wish I could remember their names but I know the 2 of the workers were brand new (would have never known), and there was a female manager that night. I know that they are their to fix phones but they helped me with more than just my phone and I can not thank them enough. You guys are amazing.
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December 2023 by Anitra McInnis
Thank you Brianna for great customer service. I appreciate you taking the time to test my battery both ways to assure we were addressing the correct issue
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October 2023 by Doug Russell
Great service!
