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August 2024 by Melissa Deese
Clean, beautiful store, my husband and I were looking for a bedroom
suit and was met by Karen Branson, she was very kind and professional. 5 stars !
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June 2024 by Stephanie Brown
Absolute horrible customer service. I have made several large purchases in the past with this location. Bought a living room suit, lamps, a lg rug, even a riding mower. All payments were made on time and account was paid off early. This time around was definitely different. I picked out a fridge. Had to be orderd. When it came in I arranged a Saturday pick up around everyone’s schedule. Got it home and unboxed to find out it was wrong color. Called the store and was told by management they would order another but it would take a few days. I asked if we brought the wrong one back immediately would they please bring the correct one to me for all the trouble. She said “absolutely not” she said I signed to pick it up myself. I signed to pick up the correct one. She even told me when it was returned that my frustration didn’t bother her a bit because this was “not her first rodeo”. I do believe your company needs better customers service. Especially for returning, good paying customers.
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March 2024 by Shawn S
Ive been purchasing items from badcock for years and will continue to purchase
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October 2023 by M. M.
Decent experience
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October 2023 by Diana Lynn Nifong Moretz Houghtaling
In and out quick friendly service
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September 2023 by Caroliná Kia
First time customer and I had a wonderful experience.. Karen did a amazing job helping me out today
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August 2023 by Doris Settles
Beautiful loved it. Patient kind. Explain everything.
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June 2023 by Kristy Aguilar
Elisha Dyles was there to greet us and help us with all of the questions we had. She was very helpful and professional. We purchased one piece today but will definitely be back to purchase another very soon! Thanks Elisha!!
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June 2023 by Sabrina Harlan
Wonderful place! Check out the new styles!
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April 2023 by Emily Spivey
Great store. Very helpful and accommodating. Karen at the High Point, NC location is fantastic.
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April 2023 by Dimples Wiggins
The staff and the purchase was amazing!!!
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March 2023 by Tammy Cheras
Bought a sectional there and I love it it's so comfortableThe staff was so friendly and personable My next purchase is going to be a bedroom set
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February 2023 by Tammy J Moloney
Excellent customer service with Miguel at Badcock Furniture! He talked me through an online purchase with complete professionalism, patience and super relatability! I definitely recommend Badcock Home Furniture to anyone looking for high quality furniture and great prices as well as terrific customer service!
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December 2022 by Joseph Weaver
Very friendly and helpful and love the price of the furniture loved it!!
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October 2022 by Anthony “CarKrazy” Owens
Wynter was very friendly and curtious in assisting us with our purchase....