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April 2024 by Coreon Lilly-Woods
High point north main location got me right thank y’all ??????
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March 2024 by Eric Sherrill
Needed minimal info filled out for results of exam for the county school system. Litterally 3 blanks and their office number. They said they don’t do that since the doctors are remote and they don’t communicate with them. Just stay away, if it looks to good to be true, it always is.
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March 2024 by Melissa
2nd year in a row I'm having issues here. I don't appreciate the attitude and judgement while I'm trying to get my script adjusted for my new glasses, because I literally can't see!!! Sorry to inconvenience you america's *best...not!
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March 2024 by Stephanie Mannino
I have been twice, once for myself and once for my daughter.. both times they had staff issues. First time the tech was running late..tried calling her..she didn't respond. Then doctor was not available..internet issues. Second time waited over an hour for doctor..excuse they only had 3 doctors on. The staff was nice...but they have no care for other people's time. Doctors are not staffed properly
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March 2024 by Jaminelly Mirabal
Excellent place to get an eye exam and buy new glasses, everyone is very friendly and attentive except 1 person, the wait time is very good, I recommend it to ???
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March 2024 by lAnnebell Haithcock
It takes so long for test they called other people before me there eye glass frames look like old frames they to big not a good selection sorry for bad rating I will go to Wal-Mart eye care I guess there frames are newer and smaller and only $.9.00 but thank for being nice the receptionist.GOD BLESS YOU ALL. Patricia.???? highpoint nc on North main street
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March 2024 by ORAD A
Unorganized. Be prepared to sit and waitand hope someone notices you. We walked in and got in "line". 20 minutes later, someone finally spoke to us and asked us to sit in the pickup area, however another family who had just walked in had gone over there directly prior to that so the front desk person helped them first, she saw us and knew we got there first. So we had to wait longer even though we had come in first and the other group jumped the line. No apologies, no "I'll be right with you", we were ignored.Really disappointing, I go here because the glasses are inexpensive and accessible but the staff is really not attentive and customer service is lacking.
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March 2024 by Matthew Schnabel
Apt was at 4 I got there 15 minutes early and 2 hours later I was done. All for a contact exam
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February 2024 by johnny aponte
What a great place. Barry was awesome. Got me all i asked for, and kept me under coverage. Highly recommend!!!
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January 2024 by Mary B
My very first time here! Luckily it wasn’t busy and I was seen right away. Friendly staff. Great Prices and easy to choose from selection of glasses. I just wish the attendees can speak louder, can be more welcoming and helpful. That’s all ?
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December 2023 by Evelyn Attayek
Everything about my experience with America's Best Contacts & Eyeglasses was the BEST! The receptionist, Adria, was kind, knowledgeable, and helpful - both on the phone and in person! Barry was amazing! He provided a solution for my elderly mother's broken glasses. He also helped me come up with a longer term solution with different frames. I appreciate his time, his knowledge, his suggestions, and his help! Thank you!!!
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December 2023 by Eli Hargett
Had an appointment and still waited an hour and a half to complete my eye exam. All the staff was very friendly especially Barry but the store is significantly understaffed. Again all the staff was great I just don't think I will be able to come back if an exam takes that long.
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December 2023 by Morgan Johnson
I will never return here. Let me start off by saying, i have an inflamed eye. I got an allergic reaction to some hair dye that i got in my right eye. From excessive rubbing, it became inflamed. I had already spoken with My PCP about it, which is why i made the appointment in the first place. First, they say I’m checked in. I get taken to the waiting room and said someone would be with me shortly. Great. 10 minutes go by, I get a text that my appointment is cancelled. So I walk back to the front, and I was told that I was never checked in. Great. I get checked in and I’m told to go back to the waiting room. 4 people have seen me now. I’m waiting another 15 minutes. Then the same two girls that had seen me before, call my name. Before the door even closes, she asks loudly if I have pink eye. I tell her that I don’t, and she laughs asking the other person what she should do. I’m still standing there like just say I need to reschedule. Then while they’re talking to me, another staff member comes in with another patient and asks to use something. So now there are 6 people in a room while discussing my personal information. The main person who seemed to be so bothered was the one who brought me back so why not say something then instead of me waiting for you to tell me in an non private location. I wouldn’t recommend this place to anybody unless this is your only option. The only star I give is for the lady with the locs who actually helped get me checked back in.
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December 2023 by Candance Strider
Worse pair of glasses I’ve ever purchased. Could hardly see out of them 3 months after purchase. The anti glare and scratch resistant coating is splotchy and looks like the glasses need to be constantly cleaned… was told I didn’t purchase a warranty and I was under the impression they had a year.. Had to wear my old Peale vision glasses till I got my new ones.. lesson learned!
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December 2023 by Patrick Morton
The beautiful Leeona took such great care of me and my vision needs. A wonder at multitasking, she managed all aspects of my designer frames purchase then worked my insurance for a zero copay surprise. The store is super clean and organized. In and out in 15 minutes. So happy I chose this eyeglasses shop!!!
