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March 2024 by Jennifer Martin
Seriously the best bank. I’ve been to 4 different branches and it’s been excellent service every single time. Highly recommend.
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February 2024 by James Kozoman
I regularly visit the Hickory branch to conduct my business banking. Mindy, Jen,Emily, and Jovana are incredibly helpful. I would go as far as to say that , at least at times, I couldn't effectively run my business without their help. GIVE THEM ALL A RAISE!!!
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January 2024 by Maddy
Excellent service! Helped me decide what best fit my needs
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January 2024 by Tawanna Crooks
Great customer service
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January 2024 by Dixie Whittaker
I am completely satisfied after every visit!! The young ladies who work there are always willing to help! Definitely recommend this bank!
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January 2024 by Rene Garcia
Mindy and Jen are the best and they do their job very well and they help me all the time they’re very good at their job. This is one of the best branches there are Thank you.
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July 2023 by Frances McGill
Bank Manager is GREAT! She's THE BEST!
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July 2023 by Bill Sipes
Great. Service in Lenoir NC
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December 2022 by Peace Maker
Been lied to so many times from the African American woman that works there that I just changed banks. Lazy and unwilling to help.
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October 2022 by Lynda “Lynsey” Down
Let's hope this location has turned it's customer service around. I love doing truthful reviews so others can see what's truly up with a business or service. Like some have complained, the wait times can be a bit lengthy. With only three associates, I realistically would expect to wait if all three are opening accounts. My wait time was a bit over twelve minutes. Although I had to wait, I was acknowledged by the female manager within less than a minute of my arrival. The female manager apologized for the delay and stated, someone would be happy to assist me shortly. I liked what Woodforest had to offer me. With Woodforest, you open an Account with an associated debit card and you receive the permanent debit card before you leave. I'm elderly and so far, the account that I have requires no set balance. It stays open with no fees as long as it's got a positive balance and is used at least once every six months.The 1st permanent free debit card is printed at the location. You can get a free replacement debit card if the need arises. The associated account has free checks, money orders, cashier's checks. The Hickory, NC location is lucky enoug to have a Notary available for free services to it's Woodforest customers. Deposits are taken at this locations ATM, BUT BE AWARE that OTHER Woodforest locations in the general area DO NOT have ATMs that take deposits-HOWEVER--All Walmart cashier's Nationwide can make a deposit during any time they are working an operational register. I forgot my pocketbook on the arm of my chair after, I opened a recent account. I was relieved to find that it was safe in their vault. So far, I am finding the ladies and gentlemen who worked here all behaving in a super friendly manner. The account I have has no fees associated with it and only requires me to keep a positive amount in the account The gentleman who helped me, was polite and friendly.
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September 2022 by L “Lynn” Church
Let's hope this location has turned it's customer service around. I love doing truthful reviews so others can see what's truly up with a business or service. Like some have complained, the wait times can be a bit lengthy. With only three associates, I realistically would expect to wait if all three are opening accounts. My wait time was a bit over twelve minutes. Although I had to wait, I was acknowledged by the female manager within less than a minute of my arrival. The female manager apologized for the delay and stated, someone would be happy to assist me shortly. I liked what Woodforest had to offer me. With Woodforest, you open an Account with an associated debit card and you receive the permanent debit card before you leave. I'm elderly and so far, the account that I have requires no set balance. It stays open with no fees as long as it's got a positive balance and is used at least once every six months.The 1st permanent free debit card is printed at the location. You can get a free replacement debit card if the need arises. The associated account has free checks, money orders, cashier's checks. The Hickory, NC location is lucky enoug to have a Notary available for free services to it's Woodforest customers. Deposits are taken at this locations ATM, BUT BE AWARE that OTHER Woodforest locations in the general area DO NOT have ATMs that take deposits-HOWEVER--All Walmart cashier's Nationwide can make a deposit during any time they are working an operational register. I forgot my pocketbook on the arm of my chair after, I opened a recent account. I was relieved to find that it was safe in their vault. So far, I am finding the ladies and gentlemen who worked here all behaving in a super friendly manner. The account I have has no fees associated with it and only requires me to keep a positive amount in the account The gentleman who helped me, was polite and friendly.
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September 2022 by Jennifer Del Cid
Predatory bank, preys on the elderly. 0 stars if it was an option. Steer clear.
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July 2022 by Rickee Davenport
Very rude. Disrespectful. I've never been treated so poorly as a banking customer!
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July 2022 by Brent Hodge
Everyone working at hickory branch is hateful and rude. They do not value business accounts at all
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March 2022 by G H
Been lied to so many times from the African American woman that works there that I just changed banks. Lazy and unwilling to help.
