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February 2024 by Shon Fults
Worst customer experience. 8$ to cash a check from them. Make me wait while they talk
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October 2023 by GERARDO Garcia
Nothing seems to work at this location
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September 2023 by Kristi Ennis Lail
On two separate occasions, I have been to the drive-through to help my mother do her banking, and encountered the same rude, condescending teller. She has spoken to us rudely because my older mother prefers to use paper deposit slips and also because on the second occasion, she did not pay attention to the fact that my mom decided to simply write her account number on the back of the checks. She argued with me that "there were no account numbers on the back". She was incorrect. We did not appreciate her rude tone or the way she regarded us. I certainly do miss quality customer service.
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June 2023 by Kathy H
Very friendly and professional
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February 2023 by Seth Wofford
My first actually good banking experience. The Truist in Conover was awful and the people were straight up mean. Here, everyone was very nice. I came here after my bank account got hacked and Fonda handled it perfectly. I will definitely come back!!
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February 2023 by Robin Wofford
My first actually good banking experience. The Truist in Conover was awful and the people were straight up mean. Here, everyone was very nice. I came here after my bank account got hacked and Fonda handled it perfectly. I will definitely come back!!
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October 2022 by LaToya Tipps
If I could give 0 stars I would..Went in with a check from my employer instead of Phoebe verifying it she accused me of writing it myself...how do you still have a job the way you carried on..she slandered my character in front of a lot of people..no management on site..the same way you tried to.embarass me is the same way you need to apologize....went to another location and had no problem....will never step foot in here again!!! Truist Viewmomt
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August 2022 by Zachary Johnson
Not a truist bank
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July 2022 by Brandon Byers
Worst bank I have ever had to deal with and will be closing my account.
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January 2022 by Juan Moya
Went to this location to open a checking account because their online site cannot verify identity. There were 3 bankers available (place was empty). However, we were told ONLY their Manager is allowed to open new accounts for Suntrust and that we would have to wait about one hour because she was too busy with a call. Ridiculous!!!
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June 2021 by angie Williams
Waiting over 20 minutes in the drive-thru to make a payment is ridiculous. That's what you get when you bank with BB&t and SunTrust.
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January 2021 by Misty LaPradd
I love Suntrust as a bank. I have been with them since I've had a bank account at 18.....but their online access is spotty. It can be very frustrating in a busy world to try to go online with them. I really wish they could get it together!
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November 2020 by Donna Turnmyre
My Mother has trusted Sun Bank to steer her in the right direction for many years. The employees are courteous, kind and extremely helpful. She is now 88 yrs old and almost deaf. When she requests service, she sends along a note to help her. They immediately jump into action and most know she reads lips, so that speak slowly and plainly to her. It makes her day. She’s never had a lot of money, in fact she lives on Social Security only. They make her feel like millions. We are grateful for their hard work and even more so their sincerity!Thank you so much,Donna Turnmyre, POA forPatsy C Martin
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September 2019 by Morgan Spainhower
If it wasn't for my job banking w this bank I would never step foot back in this place! Rude every single time! One of my other employees just said the same. RUDE RUDE RUDE.
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April 2019 by Boltronix
Great bank and great people to work with.