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March 2024 by susan Smith
Git alot but prices r high
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November 2023 by Albert Gantt (Bigplayerag)
We love this part store. They have a multitude of pet supplies that any pet would love to have. Their prices are very reasonable. We usually buy from chewy and pay $91 a bag and when we buy the same bag here it's just a little more at $96 a bag. But sometimes I can't wait in chewy so I have to pay the extra. That's the only thing I wish they would do is price match. If they would price match I would buy here every week because we have 4 cats and 4 pit bills and we're always needing something. But it's a great pet supply store. I give it a 9.5/10! Will definitely be back!
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November 2023 by Jason Martin
Went today for the first time with my daughter. This place is amazing and has everything! I'm pretty sure every single employee came to greet our German shepard (Stella) and it Totally made our day! The dog baths are self service and very convenient so miss Stella got a good bath before we left. We will continue to shop here for the atmosphere alone but the prices are great as well ?.
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September 2023 by William Howell
There hasn’t been one time that I have ever walked out of here, without being more informed about each product that I come to inquire about.! I absolutely love and appreciate everyone that works here, and I’ve never seen this place be disorganized in the least bit. I don’t have a problem with driving longer just to come to pet supermarket. I have recommended all of my friends to buy anything for their pets here.
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September 2023 by Edward Nieves
Who loves the smell of a Pet Shop? Who loves the sound of live animal chirping and seeing fish swimming left and right? Who loves the look of a creature looking into your eyes saying, "take me with you Master"? I absolutely do! This place is so cool to walk around because they have aisle full of cool toys for your loved home creatures, aisles of food of all kinds (even vegan, LOL!). Just kidding, but they might as well have because it's so varied. Also, they bring in cool birds and ferrets, crayfish and other cool fresh water critters.Although staff is super friendly, I personally IMO, need better more presentable image. Wearing (and this is just and example, and it's not real) heavy metal pointy necklace and black nail polish and half painted hair red and green doesn't really shout welcome to your friendly Pet Supermarket. That being said, and it's probably the only complaint that I have, the have always been super friendly and very helpful.Prices are not really cheap, however, considering there's no other pet shop within a reasonable range, I guess they can maintain what have and it's reasonable. They are not super expensive like PetsMart (which I don't consider a true pet shop) they are extremely expensive and variety is well, limited.Keep up the good work. I will continue shopping here as long as the quality of the products and services stay high and prices stay competitive.
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September 2023 by Nicole Thorne
Everytime I come to this location they never have crickets. It doesn't matter what day of the week I come they're always out. Maybe order more so you have enough to get till next delivery day. Reptiles gotta eat too.
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August 2023 by Wendy Pagenstecher
Excellent customer service, manager knew her products and did an excellent job advising me. My cats loved it.
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July 2023 by Jeremy Hallman
Great experience. Knowledgeable and helpful staff. Plenty of staff on hand whenever we had a question. We also used the self wash for our two dogs which was a convenience we appreciated while we were out of town.
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July 2023 by Shayna Shaw
This place was amazing and we recieved everything we needed for our new furry family! Madison was so helpful and lovely. We will be back for any future needs or pets!!
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June 2023 by Lyssandra Matos
I love this place and so does my dog, we have been coming here for 2 years driving all the way from Lenoir to bathe my dog and it’s well worth it, The store is always clean and put together and employees are so polite but there is one employee who is special overall, Mike makes a difference to our visit, as soon as we get to the store our dog immediately goes looking for him because he is his favorite employee, he always. makes sure to pay attention to detail and gives you his best advice always for your pets best interest, he is an asset to this company!But I also cannot let this review go with also recognizing Rachel, who always welcomes him with a big smile and some snuggles, she always makes his feel special telling him he’s a good boy!
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April 2023 by Ella's Vlog Creations
I took my daughter last night and it was amazing! There is a sales associate named Emma there and she is wonderful. She was very well versed on all of the animals and taught my five year old and myself all kinds of things. She let my daughter hold some of the animals and really taught her how to handle them with care while teaching her about them. She was so inviting. I really wish this was offered at every store. This employee needs a raise for sure! Thank you Emma!
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April 2023 by Andy Gorrospe
Outstanding customer service! The staff is super friendly and helpful. Within 5 minutes of entering the store we were approached twice by different staff who greeted us and offered to help find what we were looking for. Great selection of merchandise and good variety of fish. First time here and will definitely go back.
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March 2023 by Jerry Stanley
Great store have as much or more the the large chain store has a dog washing station great service and the staff are very friendly
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March 2023 by Glenn Foster
Traveled here from out of town because Pet Supermarket is usually a great place to get fish and aquatic plants — not the case at this location. Plants were in bad shape and fish were visibly sick with ich and rot. Numerous dead decaying fish in each tank. Very disappointed.
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February 2023 by Mandie Sigmon
Great pet store with friendly staff and good prices. It also has a Self wash pet station. They also have inside little animals looking for a home go check them out!
