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February 2024 by Joey Chambers
Love this store. Absolutely love the newer layout.
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January 2024 by elizabeth.v. brookins
Friendly clean, and they had helium...
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January 2024 by Becky Miller
Great store and had exactly what I needed cake boxes
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December 2023 by Kim Scott
Found some interesting things
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December 2023 by Bryan
Thank you for the last-minute balloon bouquet. They have helped me 2 years with this. Last minute walk in!!
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November 2023 by A Teague
The staff were friendly when I needed help finding an item. I gave 4 stars because we had to wait 10 minutes for someone to come to the register to check us out. Then, the cash register wouldn't work. After waiting for management for another 15 minutes, she couldn't get it to work either, so she switched to a different register.
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November 2023 by Victoria Bostian
Employee was very unhelpful and only had snarky comments to say every time we made eye contact, but wouldn’t help us. She told us to find our own balloons instead of helping us find a specific one we were looking for, then when we came back up to the counter to check out told us the number we got was huge, not like the blown up one that was up front. But again wouldn’t help us find that one we wanted. Among other snarky unnecessary comments.
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October 2023 by Trecia R.
I go to Party City today looking for a few things I needed for my wedding and was told by the only cashier and stock person I seen that they have taken all the wedding merchandise and packed it up due to a Halloween and when I asked if they would be able to retrieve anything that I needed I was told no. This is such an inconvenience because the website said that I could access what I needed here only to find out this once arriving. I don't know what can be done but it is such an in cinvience. There were several other customers looking for similar items with no resolve. Do better!!!
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September 2023 by Tracey Holton
Party city provides a wide variety of supplies for many themes. We Rock the Spectrum Hickory sees lots of folks using you for their party needs. Polite and timely delivery service for balloons as well.
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July 2023 by Pa Houa
Very helpful employees... I went here looking for more chair coverings but didn't find any... But I did get some white flowers vines for my centerpiece table desserts...
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June 2023 by Brianne Southers
Very helpful in picking balloon options! Helped me save money and even exchanged a large number balloon when it busted not even an hour after leaving the store. Definitely the best place in hickory for your party or special occasion supplies! Will shop again!
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March 2023 by tatiana patino
I believe I got professionally robbed in my face, and without a valid statement. I think, if the dollar tree helium regular balloons can last as long as 2 weeks or more the ones at Party City can last up at least up to 2 days, but in this case was different. I could not pick up the balloons before they closed, and when I called to pick them up the next day they said the balloons where deflated, and this happened less than 24 hours after they were ordered. I just said I will pick them up any ways, but I got a weird answer; I was told they could not give me the deflated balloons even when I had paid for them, and also that I had to reorder and pay again if I wanted the deflated balloons. I just can not believe this. I think It will be fair for me to have the deflated balloons and do what I wanted to do with them.
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March 2023 by Andres Blandon
I believe I got professionally robbed in my face, and without a valid statement. I think, if the dollar tree helium regular balloons can last as long as 2 weeks or more the ones at Party City can last up at least up to 2 days, but in this case was different. I could not pick up the balloons before they closed, and when I called to pick them up the next day they said the balloons where deflated, and this happened less than 24 hours after they were ordered. I just said I will pick them up any ways, but I got a weird answer; I was told they could not give me the deflated balloons even when I had paid for them, and also that I had to reorder and pay again if I wanted the deflated balloons. I just can not believe this. I think It will be fair for me to have the deflated balloons and do what I wanted to do with them.
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February 2023 by Bobbi S.
The delivery was suppose to be between 10-12. The delivery driver never showed because he went to the wrong address. so he decided to just head back to the store and then a text was sent an hour later saying that my order was cancelled because he failed to do HIS job! He could send a text stating that my order was cancelled but he couldn't call to verify the address? The paperwork specifically says to make contact with purchaser! I then was contacted by another store member stating that the other driver couldn't not find me so she gathered my things and was five minutes away. At this time the delivery was 45 minutes late. Customer service was very bland and excuses were made. Your just going to cancel my order? Your just going to NOT show up? What kind of business is this? Bad management and scheduling are not my problem! CANCELLED??! Aren't I the one who paid? Wasnt I made to pay a delivery fee?! The items were expensive but made cheap. Everything broke and has to be taped twice because the factory adhesive was crap. 250 bucks for what? NEVER AGAIN
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February 2023 by rosalind bishop
Super friendly, suggestive seller and very knowledgeable of the products and where they are.
