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June 2024 by Sara Lilly
Staff were super helpful and friendly
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February 2024 by Heather Partin
I had been all over town looking for a certain part they are the only place that had one and it was a care free visit they knew exactly what I needed and even helped me put the part on couldn't ask for a better experience
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February 2024 by Mikee
Excellent
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February 2024 by Travis Coble
Very nice
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December 2023 by Gloria Acosta
Very helpful
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October 2023 by Elaine Herrick
Always great customer service, very helpful and knowledgeable associates I always find what I need here
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September 2023 by visible sissors
I purchased a battery in 2021. I was told I had a 3year warranty but the battery should be good for atleast 5 years. I'm disable and hard of hearing. I trusted their employees to be knowledgeable about their job. In june of this year 2023 I went to have my battery tested becauseI was having some issues.I was told at that time that my battery was in good condition and I had no worries. Well n August while driving my battery died on me. I was not in the city I live in but an hour awY with my granddaughter whose 3 and my youngest daughter it was very hot and we were perfusely sweating.I had just been released from the hospital almost 4 days before this incident.we were cautious about traveling . However out of the city where she lived and also my city we could not get any help from any orielly. I was told my battery warranty expired two months ago and that it only had a 2year warranty. I was livid because two months ago was june and they had to know my battery was dead or dying. I had to exit the highway on a wing and prayer as my car came to a stop. I made it to the nearest auto parts store- Autozone when i had my battery tested it read -bad battery poor reserve .Replace battery now. I was forced to pay 209$ for a new battery with turning in my core. If I had not brought a new battery I would have been stranded with my granddaughter and her mom. After returning to my city I went to the store where I purchased the battery and all the manager could say is I'm sorry my supervisor won't let me do anything cause the warranty is up. I stressed to her I came in in june to have my battery tested and basically i was told a lie. I don't drive everyday but my car gets cranked up everyday. She suggested that I call customer satisfaction. Which I did and it's been almost a month since this happened and to date no one has contacted me back after hearing my situation and telling me they'd try to see what they could do. Apparently nothing. I stopped dealing with Advance auto and Autozone when Orielly opened up in NC. As I have stated to the female manager this is enough to make me run back to autozone or advance auto because Orielly wouldn't care if this happened to one of their CEO's grandma. Well maybe by then they'd actually care. I did what I thought was good by having my car checked out. I was LIED to and turned away. This company would not acknowledge the lies or the situation I was put in with my family. Needless to say Autozone has never given me a problem. Orielly is a whole different subject.
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September 2023 by EPIC_HACKINGNOOB
Great prices and very knowledgeable staff. Top Quality O.E.M parts.
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July 2023 by Mark Day
Helpful staff
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June 2023 by Robert Henley
These guys are great!
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June 2023 by Shannon Pruitt
Best Supporting and understanding
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June 2023 by Jennifer Woodring
These guys here are so awesome to help!!!
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June 2023 by Jarrod Young
Great Service, great Team
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June 2023 by 2002blueshadow
Great customer service
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June 2023 by Samuel Pinnix
They made sure I got what I needed on July 4 waited for me to get there b4 they closed
