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January 2024 by Jason Honeycutt
Ron is the hardest worker at Napa. Make sure to ask for Ron when you come in the store.
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January 2024 by Jerry Barger
Ron Stephens goes above and beyond to make sure you leave with the right part.
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June 2023 by Alice Philyaw
Ordered parts the night before and picked them up the next day. I was checked out quickly and on my way. Atmosphere was great and the gentlemen were very knowledgeable.
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May 2023 by David Sain
Great service at the counter.
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April 2023 by N Benfield
It is a great place to work. You are family at NAPA. They really care about you and your family. I loved it. I would still be there if I could, but I am to old now. I still tell everyone about NAPA.
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February 2023 by Lindsey Bumgardner
Best best parts house in Hickory
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January 2023 by Deven Bollinger
A few great people who are a big help. Devon, Todd and Mike know their stuff!
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November 2022 by wayne jordan
These guy's are absolutely wonderful. We were in the need of new hydraulic hoses for our tractor. Bill took a look at our hoses and went to work replacing them. He had us back to work in no time. Thanks guys!
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August 2022 by Thomas Beringer
Great group of guys they even have a machine shop in the back and lots of parts available and although they seem to be old and grouchy they know their stuff and can get it for you very quickly for a very reasonable price. I won't step foot inside an O'Reilly's or AutoZone or advance Auto because of the fact that there is a Napa within driving distance. These guys are always on the lookout to help me out and I see that present for everyone that walks in the door and that people is something you will not find at AutoZone or advance Auto. Check them out and I guarantee you'll be returning.
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June 2022 by David Robbins
Very nice good prices I will get all my car parts there
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January 2022 by Trenton Collins
I had two heads that needed the majority of the valves replaced. The issue isn't the valves but that they shaved the matting surface of the heads after replacing all the valves. Each little port that I could get to had to have aluminum shavings vacuumed out. When I dropped the heads off they assured me they was veterans in the engine field...maybe this was a fluke but check you parts before installing, I'm glad I did.
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January 2022 by Derek Pfaff
Google says open, OPEN sign in the window is on, hours of operation sticker on the door says open Sunday 10:00 am to 4:00 pm, DOORS LOCKED! Daum......
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December 2021 by Cresia Martin
Place is awesome I order some parts for my Mercedes and they were very helpful.
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December 2021 by Gulf Ranger
Always supprised by them having parts unobtainable elsewhere. Plus the napa on 70 in hickory has an automotive machine shop behind it.
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November 2021 by Chris Bowles
Dropped of a Dodge 440 block and heads for complete machine work. Had to wait 3 weeks- they were real busy and I do understand that completely. They had to order 2 connecting rods but they could not get oversized pistons and a crankshaft. I found the crank and piston set at another parts store (Advance) and brought those to the machine shop. Was told would be done soon.When I went to pick up the machined parts 3 weeks later, the heads had been forgotten and had not been touched. Was told they would get right on it and they would be ready in a few days. When I called back I was told the heads had some cracks and needed to be sent out for welding, it would take a week or so but they would be completely done up and ready to go. Another 3 weeks went by. When the heads finally came back, the valves were not done, only the welding. A day needed to install and seat the valves. OK.Few days later I call to inquire about the status, now they found that 2 valves are bent- need to be ordered. Should be arriving next day. But didn't arrive.A week later the valves arrived but they had ordered the wrong ones, back to waiting for different valves.When I went back to check in on the status, everything was done. Excellent machine work. Very pleased only it took a long time that could be improved but again the quality of the work looks outstanding
