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February 2024 by Andrea Knox
Hello, my experience at this dealership was amazing! A guy name Chris assisted me and helped me with it all! My appointment wasn’t scheduled until 2PM, i arrived early. Since i arrived early and was going to be waiting a while, Chris got me into a loaner so i could have everything i needed while i waited for my car. I explained to him what the issues were on my car before i got there and upon leaving everything was fixed! I have been so happy.
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October 2023 by Ashlea W.
One of the BEST dealerships in Hickory. They're very reliable, professional, and surprisingly quick when servicing your vehicle, and check in is a breeze! They have a nice waiting area with computers, tv's, clean restrooms and a play room for children (currently closed due to Covid). They also have free waters and vending machines for snacks. My family has bought several cars from this location over the past 15 years, and they've always been so great! I couldn't be happier with my 2020 Fit Sport! I will always continue to bring my vehicle here for service out of trust. I also plan to buy my next vehicle here as well! What will it be...
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October 2023 by James B.
Had my warranty check-up three weeks ago and when I departed my front left tire wanted to turn left. Called the dealer and made a appointment at 8:00 AM for an adjustment. Got there at 8:00 and around 10:00 I was informed that I needed 1600.00 dollars for tire, rotation etc. Left the dealership with the same tire problem. Nothing was done. Called a week later to complain and got no where.
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September 2023 by Nan F.
I am shopping for a pre-owned car. I saw one on the Hendrick website and the same car on a couple of other sites. I called and was told it was available. After calling back to come in and purchase, I was told it was available, but would be $10,000 more than the price on the website. This seems like blatant false advertising. Although I was a loyal customer before, this is unacceptable and I suggest folks really double check pricing before making a trek to this dealer. Bad business practice!
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July 2023 by Rolf P.
A BIG & Sincere Thank YOU to Hendrick Honda Hickory and more specifically to Salesman Tanner Mellon, Manager Jason Warren and Ben and Vince from the Finance Team. Were numerous other Honda dealers used dishonest and unethical advertising and later added overpriced, non-value items, the Hickory Honda team treated us right, made a fair deal and most important were honest and transparent and stayed true to their promises. Tanner was a real advocate for us. He presented a very fair deal to the management team, placed a factory order, kept us in the loop on progress, and when the car arrived walked our daughter through the credit application process to make the in-person closing a breeze. His follow through and communication was excellent and really made it so much easier. There were no last minute surprises, no funny stuff with the numbers and everything was as promised. As I told Tanner and Jason, integrity and honesty are the foundation to a good business relationship, it is essential or I will walk away. I really trust these guys and my daughter drove away with a smile and nice first new SUV. I would absolutely return to Hickory Honda to buy another car and strongly recommend giving Tanner the opportunity if you are in the market. Thank YOU!
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March 2023 by Jim M.
My car broke down on the highway nearby, and these guys took care of me in about two hours. Can't say enough good things about this place. They really saved my butt that day. I was back on the road to home before the sunset.!
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March 2023 by Michelle L.
I came in today to have my car serviced and there was not one person who worked there that didn't have a smile on their face and something nice to say. I really like this place and I recommend to everyone!
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January 2023 by John Jacques
Extremely overpriced
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February 2022 by Aj B.
This is the only place I go to buy a car. Staff is always friendly and helpful. Highly recommend Tanner Mellon if your looking to buy a car helped me and my mother both out in purchasing our new vehicles.
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February 2021 by Stephanie T.
This place totally UNPROFESSIONAL . Don't even choose this place to fix your car. I have my car being choose to fix by insurance company .when my car my side mirror in fine condition and after the fix and amost finish and they turn out tell my my side mirror not working and before they they run test If something like this happen they would let insurance know but not , they wait until the end when the car almost finished to let me know that The issue . And I will not take any responsibility wow what is Unprofessional jobs they were doing . And Now every time I need to adjust my mirror Side I have to do it by hand wow so unprofessional job . Don't recommend this place . Save your money and time
