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December 2023 by Myles Arroyo
As many others have stated, the manager, Glenda, isn’t the nicest person. I asked her to cut four yards then asked if she could cut it in half and she got snappy at me and upset. I don’t think cutting four yards into two would garner a reaction like that. Then I got overwhelmed at the store and had my sister take over while I cooled down in the car. While I was in the car she made a comment to my sister along the lines of “Where’s your sister? Is she having a meltdown?” in a condescending voice. I don’t like making negative reviews but just don’t go to Jo Anns unless you want to experience Glenda’s wrath.
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November 2023 by Connor R.
Came to purchase 4 sets of 2 yard fabrics for a blanket. After describing the request to the manager, she proceeded to make comments under her breath. When the fabric was not long enough to complete the request, she complained again, even though it was not our fault. The last straw was making a rude comment about a member of our group. They lost a customer
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May 2023 by Sarah Huffman
I loved the store. And love the fleece material. I actually bought 100.00 dollars worth of fabric. I looked up coupon on the Joann Fabric And Craft website. They showed a 20% off at register for seniors. But when I got up there they flat refuse to honour it. Also pulled up 50%coupon, they again refused to scan it. Telling me it was NOT THE ORIGINAL WEBSITE. When I showed them their website they explained, ( very poorly ) .That this was a secondary site. What ever. You need to stop advertising these coupons. And it WAS YOUR WEBSITE.
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March 2023 by Heather Reitzel
Customer service is awesome and store is always clean and organized.
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February 2023 by Sandra Christopher
I ordered some flannel from Joanne's online. I was sent the wrong color. So I went to the store in Charlotte. It was exchanged without any problems.
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February 2023 by K B
Rather small store so I didn't find everything I wanted but the store is very well managed, clean, and organized. Staff was very helpful and friendly
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February 2023 by Wendy Pagenstecher
Friendly helpful service. Store was very clean and uncluttered. Happy they are in Hickory.
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January 2023 by Ethel Casey
They always have a great inventory. Lots of items to choose from. Great prices.
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November 2022 by Paula Oliver
Very nice shopping experience at this Joann’s. The girls were so pleasant, friendly and helpful! Only gave store a 4 star instead of 5 because it’s small and limited on some selections I came for.
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October 2022 by Misty Amber
The ladies that work here @ the Hickory location are extremely rude. There are only 2 ladies that work in Hickory that are nice & don't act as if you are a bother. Because of this I believe Hobby lobby will be my go to.
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October 2022 by Stephanie Carswell
I went to look for Happy Planner items, or Planner items in general. I was really disappointed.
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August 2022 by Deborah Solan
Bought a new sewing machine today at the Hickory store. Glenda (spelling?) was perfect!! She is top notch at what she does. My hat is off to her. Definitely a 10 gold star lady. Thank you young lady!!
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August 2022 by Pamela H
This is the first Joann I've ever been in that didn't have a single quilting book. How do you have a whole selection of coloring books but no quilting books? Bizarre.
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August 2022 by Sandy Baucom
Excellent advice and assistance for a wedding dress alteration.
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August 2022 by William JR
It’s 8:05PM on a Friday night, and the doors are locked. Please update your hours on Google.
