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May 2024 by Louise (Wheezy)
I asked an associate if they had a leather repair kit and she said no. I found the kit myself a few isle down but was way too expensive to buy there. I might go back when I get a coupon of 50%off
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March 2024 by Jared Yates
I placed an order online and paid for it. I needed the item that same day. When I got to the store during the published hours, the doors were locked because the system was down. I called the store and the lady was there, but wouldn't give me the order. It was a single item costing less than $3. Now my customer gets to wait a week and it's no surprise these folks are bankrupt. Never depend on them for anything important.
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December 2023 by Myles Arroyo
As many others have stated, the manager, Glenda, isn’t the nicest person. I asked her to cut four yards then asked if she could cut it in half and she got snappy at me and upset. I don’t think cutting four yards into two would garner a reaction like that. Then I got overwhelmed at the store and had my sister take over while I cooled down in the car. While I was in the car she made a comment to my sister along the lines of “Where’s your sister? Is she having a meltdown?” in a condescending voice. I don’t like making negative reviews but just don’t go to Jo Anns unless you want to experience Glenda’s wrath.
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November 2023 by Connor R.
Came to purchase 4 sets of 2 yard fabrics for a blanket. After describing the request to the manager, she proceeded to make comments under her breath. When the fabric was not long enough to complete the request, she complained again, even though it was not our fault. The last straw was making a rude comment about a member of our group. They lost a customer
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June 2023 by Joy Boone
Very little yarn selection.
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June 2023 by John Morris
Typical JOANN Fabrics store. Nothing special.
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June 2023 by 2002blueshadow
They have great products.
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May 2023 by Sarah Huffman
I loved the store. And love the fleece material. I actually bought 100.00 dollars worth of fabric. I looked up coupon on the Joann Fabric And Craft website. They showed a 20% off at register for seniors. But when I got up there they flat refuse to honour it. Also pulled up 50%coupon, they again refused to scan it. Telling me it was NOT THE ORIGINAL WEBSITE. When I showed them their website they explained, ( very poorly ) .That this was a secondary site. What ever. You need to stop advertising these coupons. And it WAS YOUR WEBSITE.
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March 2023 by Heather Reitzel
Customer service is awesome and store is always clean and organized.
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February 2023 by Sandra Christopher
I ordered some flannel from Joanne's online. I was sent the wrong color. So I went to the store in Charlotte. It was exchanged without any problems.
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February 2023 by K B
Rather small store so I didn't find everything I wanted but the store is very well managed, clean, and organized. Staff was very helpful and friendly
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February 2023 by Wendy Pagenstecher
Friendly helpful service. Store was very clean and uncluttered. Happy they are in Hickory.
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January 2023 by Ethel Casey
They always have a great inventory. Lots of items to choose from. Great prices.
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November 2022 by Paula Oliver
Very nice shopping experience at this Joann’s. The girls were so pleasant, friendly and helpful! Only gave store a 4 star instead of 5 because it’s small and limited on some selections I came for.
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October 2022 by Misty Amber
The ladies that work here @ the Hickory location are extremely rude. There are only 2 ladies that work in Hickory that are nice & don't act as if you are a bother. Because of this I believe Hobby lobby will be my go to.
