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February 2024 by Van Wilder
Ruff Home Depot, homeless like to hang out there and charge their phones with the outlets next the exit. Watched a gentleman steal a tool. Employees say there is nothing they are allowed to do.
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January 2024 by Cody Kincaid
We me up at 5 am to drive here to rent large equipment due to it being dirt con first served only to get here and be told thy wouldn’t have anyone then rent equipment until 8am. It’s supposed to rain at noon and I won’t have time to complete my job now. Thank Home Depot.
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January 2024 by James Kearney
I love Home Depot and I honestly don't have that much time to give you reasons why now at times the times I do go to that blue place because it is close but a hundred times out of 105 I'm going to Home Depot
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January 2024 by Edith Watts
Really disappointed they didn't have any selection and not stocked well I don't know what happened to them
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January 2024 by Rob H.
Totally unreliable, will never shop there again. Need to spoon feed questions to staff. Planned on purchasing doors from them and was told they were out of stock even though website listed as in stock. Ended up purchasing doors from manufacturer cost was additional 1300.00. 3 days later doors in stock, too late to cancel w/manufacturer. Contracted w/HD for installation. Installer canceled original date, rescheduled for 3 days later. Installer came an hour late and then said could not do the job as the pre-hung kit was not put together.
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January 2024 by talking bird
I had a great experience at the Rental department. Associate Lori, friendly, professional and knowledgeable, a great asset. Please stop by and say hello next time you shop there.
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January 2024 by Ms Cindy C
I love shopping here,Super nice employees, willing to help.
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January 2024 by YL
Shopped at Home Depot in Hickory. Everything was fine at the store. Helpful employees. Its the customer service. Doesnt deserve one star at all!!! Bought washer and dryer that costed me $2,000. Delivery was awful. After delivery men left. Water from washer flooded floors. Dryer was smoking and almost started a fire. Calling Home Depot customer service is useless. No human answered the called. No help there. I tried calling several times. Finally had Home Depot customer service help through text service only. Sorry service. So glad to see brand new defected washer and dryer be picked up. Still waiting for refund it's been a few weeks. Will never give Home Depot my business again!!!
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January 2024 by Libby Carter
I bought a tankless water heater 2 years ago and the heating element went out. It's 9 days before I can get a replacement. Called and ask if I could pay for faster shipping nope. So I am sitting here with a sick child and no hot water. I will be getting rid of my not so wonderful Rheem tankless hot water heater as soon as possible.
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January 2024 by Charles Lavery
Online shopping means shopping from home online and usually means home delivery. But not with home Depot. It may be online but that don't mean you can buy it and have it delivered to your home. And your nearest store may be out of a product you would really like to purchase. But a store a 109 miles away may have 47 but your online and it's in store only pick up. Sometimes dealing with stupidity makes you wanna cut your card up and say to hell with these idiots. But then you realize your options and you go to Lowe's and purchase it.
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January 2024 by Jason Stewart
It's one of the best HD stores around! Staff is great & very helpful!
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January 2024 by Milton Sain
It's Home Depot,
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January 2024 by Gary Hanes
Decently staffed and the typical Home Depot service you receive from the majority of Home Depots.
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January 2024 by ima nutter
Great as always
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January 2024 by Will Steinbrecher
Great store