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December 2023
We rented through AAA and I was a little concerned after reading the reviews. Do not be concerned! We had a wonderful experience and we will definitely rent here again. Staff was friendly, pickup and drop off were super easy. Vehicle was very clean. Thank you Hertz of Hickory!
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December 2023
Had a reservation for 2+ weeks. Only vehicle on the lot had mechanical issues as soon as I drove it. Returned back within minutes of leaving. Was told they didn't have any other vehicles and could not get anything by end of day. This was at noon...
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December 2023
Placed a reservation on a car that they didn't even have. As the Seinfeld episode said, you take the reservation to get a car. Went by the next day and seemed like even though they took the reservation, they couldn't find it in the system. Had to show my email on the details.
