The Crowne Plaza Hickory is a hotel for business or as a convenient halfway point for travelers. Reviews note its great location and generally describe the staff as friendly, accommodating, and polite. Many guests found the rooms to be clean and felt safe during their stay, with comfortable beds that provided a good night's sleep. The hotel offers amenities including an excellent swimming pool, a gym, and a great breakfast. However, the property is widely described as dated and in need of a renovation or refresh. Guests reported worn-out furnishings, some repairs to walls, and worn fitness equipment. Some rooms had maintenance issues like flickering lights, faulty power strips, and an uncomfortable desk chair. Noise from the hallway was also mentioned. While housekeeping typically ensured clean rooms, there were isolated incidents of delays in room cleaning and a room with a stained bed. Although many would stay again, some guests indicated they might explore other lodging options in the area.
General Manager and staff were all very kind and professional. Recommend for a few nights of rest to anyone wanting some very fair priced accommodations. Mike on the night shift was especially kind when checking me in.
February 2026
I had an excellent experience on the property. It’s been around for some time with historical value. The Bar and restaurant were great to have there. Michael C working the front desk checked us in assertively with respect and kindness! Looking forward to coming back. Thanks again
January 2026
Very kind staff and the location is very unique and elegant.
