-
June 2024 by Melissa Baker
I have never had a bad experience at this Cato until yesterday. My card was declined, had never ever been before. I had to use the restroom and the lady acted like it was a problem and then another lady asked and it was roses for her. I tried to return the items I bought the previous day and I couldn't because they said they didn't have enough money in the register to return my cash. And the manager wasn't very nice. Also, they didn't greet anyone when they came in the store
-
May 2024 by Aryona Runyan
Manager had an attitude the whole time we were trying to find dresses for our grandmas funeral and then got upset because I asked for my dads opinion on something and wanted to see what he thought about it and he was standing at the doorway of the entrance to the dressing rooms and the manager ran in there started yelling at me, my sister and dad, saying he couldn’t be in there so we said okay, and then I got locked out of my dressing room and manager caught an attitude again because she had to unlock the door and instructed like I was a two year old on how to not get locked out by putting a hanger there and then I closed the door behind me (she still had the hanger on the door) and I didn’t realize it and then proceeded to yell at me “lose the attitude” and I told her I didn’t have one and then she continued to talk sh¡t about me to her younger customer, which then she proceeded to go up to my dad and brother and told them that I needed to lose the attitude, and my dad got furious because she yelled at me, and then we asked the younger associate for the district managers number, and then the manager yelled at the younger associate for giving us the district managers number, which you’re required to do at anytime someone asks, so i really want to give this store zero stars because that’s what it deserves, manager should be fired and I’m never shopping here again. And I don’t think anyone else should.
-
May 2024 by Christy Hildebrand
Ugh.. Im addicted.. found a cute pair of jeans today, a fun American flag hat and a bling butterfly ring. Love them..
-
March 2024 by Kelly Petrie
I don’t normally shop at the Hickory store but I was in the area. The store itself is very big and pretty, I would go back for the large selection. The young sales associate was very sweet and knew her items well, however, that associate was busy at the register ringing someone out, the manager was also behind the cash wrap, she was aware that there were three more of us in line to be rung up but did not help out. Being in the same business myself, I know that she should have stopped what she was doing and assisted us. KP
-
March 2024 by Jennifer Stegall
I came in today ready to shop for my spring wardrobe. I had my 3 year old daughter with me. As soon as we walked in. I began to browse the clothing when an older woman employee begins to follow us around. Making comments like" don't let her touch the folded clothes" talking about my 3 year old who was holding my hand. This continues. I put my items back on the racks and left! This behavior is unacceptable! I'll never step foot in Cato again.
-
December 2023 by paula shinn
Love the clothes here , great variety, great atmosphere
-
December 2023 by Brenda Sigmon
I visit Cato's often beca
-
November 2023 by Kelly Townsend
Employees need to be a little more friendly . When you ask for help finding something they are a little short with their customers.
-
July 2023 by be kind for life
The ladies are so friendly and helpful, always! They have went above and beyond every time I go in to shop (and I come quite often!) They remember me every time I come in, ask about my mother who comes in with me on occasion, they keep the store clean and they decorate their jewelry displays so beautifully during the holidays!! Overall this store has the best customer service I have ever had consistently. The ladies are genuine and are always honest with me if something doesn't look right. If you're wanting honest people who aren't just looking to make a sale, and would rather you buy nothing then walk out with something you don't look great in— this is your place to shop!!!
-
July 2023 by ashen always
The ladies are so friendly and helpful, always! They have went above and beyond every time I go in to shop (and I come quite often!) They remember me every time I come in, ask about my mother who comes in with me on occasion, they keep the store clean and they decorate their jewelry displays so beautifully during the holidays!! Overall this store has the best customer service I have ever had consistently. The ladies are genuine and are always honest with me if something doesn't look right. If you're wanting honest people who aren't just looking to make a sale, and would rather you buy nothing then walk out with something you don't look great in— this is your place to shop!!!
-
June 2023 by Megan Icard (SippyCupOBlood)
Great ?
-
June 2023 by Vickki Lutz
Great service
-
June 2023 by linda pritchard
I love this store
-
May 2023 by Sharon Daniels
I love this store and the ladies are always smiling, nice, friendly and helpful. The only store I shop for my clothes!
-
April 2023 by Sherry
Excellent customer service on 4/10/23 at 7:40pm by an employee, who was a young lady about 18-20 years old. She went above and beyond to help me. She offered to order items, and she showed me items in store. The store was well stocked with beautiful clothing.
