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June 2024 by Catherine Harvey
Excellent service. We love our washer/dryer.
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June 2024 by Tina Butler
Very helpful and knowledgeable sales staff.
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June 2024 by Gay Sain
No issues. Geek squad fixed the problem.
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June 2024 by Chris Benfield
A good place to go buy electronics or whatever you need
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June 2024 by Todd Bowman
Tech was of no help and told me to shop at Amazon. Useless help, so I chose PC Paramedix, and they were extremely helpful.
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June 2024 by Rogue Veteran
Way too expensive. I mean I seen TVs there that were hundreds less at Walmart, or other online retailers.
Gaming mouses for 149? Come on.
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June 2024 by Bruce Lee
Geek Squad department
Blake I believe is his name.
Super Helpful and Truly knowledgeable....
he worked everyone in order as their reservation came in.
and answered every question I had.
Made sure I was happy before I left...
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June 2024 by Scottie Matthews
No one to help you, left with out buy anything because ni one help me.
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May 2024 by Greg Bailey
The Geek Squad Customer is terrible. The associates are rude and they do not complete their work. I would not recommend that anyone purchase the Customer Care Warranty packages. It is a total ripoff and waste of time. Best Buy and Geek Squad have forever lost my business. If I could I would hate rated them with a ZERO.
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May 2024 by Rodney Bish
They helped to correct the bad experience that I had with the Asheville store who sold me a useless phone.
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May 2024 by Michael Bradshaw
Terrible customer service even after they couldn't repair a 30 day old computer after sending it in for repair to their geeksquad service center 3 times. Telling me each time it would be replaced if it was not able to be repaired, then failing to do so when the issue continued to arise. I would caution anyone on making any significant electronics purchases with this company. Cannot even talk to a representative in-store and are directed to a call center that cannot transfer you to a store representative.
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May 2024 by Jasen Pickrell
Good times
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May 2024 by fez rayman
Staff needs training on what's on the show floor. Bathrooms seems to be keeped up but do need to be moved somewhere more accessible.
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May 2024 by Payton Walter
Customer service is great. Had to take my daughter laptop in to have it serviced.
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May 2024 by Chris G
Ordered a TV online and when I went to pick it up the service was fast and friendly and they had a couple of people help me load it in the truck. The store was very clean and I was even greeted on the way in. I hope I have more time the next time I go so I can look around and see what all they have.
