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January 2024 by David Kelley
I would like to say that I have bought many items from the Lenoir office and have never had any problems. Tiffany at the Lenoir store cares about her people and all the sales team as well. Would highly recommend them for all your rent to own needs. Thank you Tiffany and all the associates at the Lenoir location for always being there when we needed ya. David kelley
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January 2024 by Kendra Wilson
My husband's account was behind 2 payments, called the store after being advised that he had a “writ for possession” out for the items. Only to be told by the store manager John that we owe over $800. Called cooperate only to be advised that he actually only owe $310. What a scam! Called the store to tell them they can come to get the items because you’re stealing money and lying to customers about what they actually owe.
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November 2023 by David Mchone
Very professional, all my questions were answered. Very satisfied with my purchase.Mr . Mchone2023
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September 2023 by bobbi shepherd
Now I have been going to Aaron’s for my whole entire life and I have never had an issue until I moved to Hickory North Carolina and I went to this specific Arron’s. I called and talked to Samantha who By the way, doesn’t know anything about any product in that store so she’s probably not the best person to answer the phones. I was asking her computer question she did not have the answer to any of them I needed a laptop ASAP because I was active in college and my desktop quit working. I told her that I wanted a brand new windows 11 then discovered when I got home that the computer was a windows 10 and not a new computer. I called the store back for three days in a row asking to speak to somebody so that I could resolve the issue bring the computer in to get a brand new Windows 11 bc the monthly payments that I was paying was for a brand new windows 11.So when I return the computer, the gentleman told me that he was not allowed to give me my money back. now remind you I returned the computer on the first so they had already taken the monthly payment out and I asked him to refund the money because I wasn’t keeping the computer for the two weeks. He informed me that he was not able to do that and I asked him for corporates numberby the time I got a hold of corporate corporate Let me know that aarons had refunded the money. They also informed me that I was 100% in the right, and that they were not allowed to keep my money.I called John from Aaron’s and asked him why he had to be threatened in order to give me my money back. I also asked him how many other customers money he takes and asked rightfully so. I explained to him the issues that I’ve had since day one. I explain to him why I was returning the computer and I also let him know that that specific aarons was the worst Aaron’s that I had ever been to.His response was that he wasn’t gonna stay on the phone and continue to listen to me insult him. I returned with, “clearly there’s a reason why you have a 3.9 star rating sir because I’m not insulting you I am giving you customer feedback.”There was no swearing there was no profanity, no one raised their voicethis store needs new management.
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July 2023 by Adam Cook
A very good place to get fine furniture , appliances, beds , bed room accessories top notch stereos, sound systems too all top notch stuff
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June 2023 by Pamela Click
Great people. Easy terms. Helpful and easy to work with.
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April 2023 by Robin McKinney
The website says they close at 8 which is a Lie. Do not follow up when they are fixing something. Told me I needed to move my account and said it would be just two signatures but turns out needed to reapply.
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March 2023 by Stacey k Danner
John from HICKORY store is fantastic. We got a Samsung washing machine. We went to the morganton store for a washing machine and the store credit wasn't as high as the HICKORY store. We were in and out quickly. Plus I had all my paperwork with me to get threw the process quickly. We enjoy using Aaron's it builds credit and that have 120days same as cash system; So it really helps when unexpected things happen and electronics or beds need to be bought.
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August 2022 by Todd Ledford
Everyone from the store manger, sales people to delivery drivers are GREAT at this store. I got a recliner I ended up not caring for and the manager let me trade it out for an X-Large chair and ottoman…and 2 throw pillows came with it. Very comfortable and again everyone was great. I highly recommend this location. Thanks!
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August 2022 by Sandrina Tolliver
It was nice and clean with good service.
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June 2022 by Brandon Wray
Terrible Aaron’s to go to… told them my payment was made and they continued to harass me and everything will never go back again.
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June 2022 by Dawn Gray
Had to yell for an employee to get assistance only to find out they tripled the price of a small ac unit.This place is ridiculous
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January 2022 by Debra Horton
Thank you so much for having a great products. I absolutely love my box spring and mattress. My back didn't hurt at all when I got up. Yay me. I also love my rocker recliner it's so comfortable. I Love everything I got! Delivery guys were so helpful and very nice.
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January 2022 by Katlyn Garland
The team lead is rude and hateful towards customers. Made us out to bad people. I wouldn't recommend this store
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September 2021 by Jenn Cloaked by Chaos (Jenny)
The people that work here are great. They understand and they will work with you
