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November 2023 by John W.
I choose Walgreens for several reasons. But first and foremost for the fact that they work steadfast to take care of so many where I've had my fourth COVID and my flu shot and today my R. SV when it was way too cold this morning. But this pharmacy and their staff do much more than this. Dumb pills and bottles they kept counsel you. They teach you and if you listen. You will have a better life. I'm grateful to this Stan. A lot.. John c white.
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June 2023 by Curtis C.
Prescription was called in over 2 hours ago. The pharmacist told us the prescription order was received from the hospital but hasn't been typed in yet.I'm happy to say that the pharmacist worked hard to get our prescription filled as quickly as he could.
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June 2023 by Danni C.
You would think that I would have learned by now that the pharmacy department has still not improved its customer service. The reason why I went back was due to location (Laurel Park), but by golly I will remember this experience and drive double the time in the future. The pharmacy staff are not friendly. The female pharmacist with grey hair even made a snarky comment to me when I asked a question. It is clear that she does not like working there, and it comes across in a big way. The techs were fine, they do their job. Do yourself a favor and go somewhere else where the employees take ownership at their place of employment.
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February 2023 by Lee Ann A.
They are always so nice and helpful at this Walgreens! I adore their pickup service! They always take the time to make sure that I get exactly what I ordered! Thank you Walgreens!
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September 2022 by Don Martello
Whenever my perceptions are ready to.be filled I am notified via their automated voice system. The pharmacy staff always very nice & accommodating.
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August 2022 by E B.
July 12 I was in a near-panic mode to get my wife's medications after she had been released from the hospital. I tried to call the pharmacy about the matter, as I wasn't sure if the prescription had been forwarded from the hospital's doctor who gave my wife her release order. I called at 7:25 p.m. and the "phone robot" told me there were two more callers in front of me to be served... still holding... then one more caller in front of me... still holding... then as of 7:45 p.m. it "appeared" I was going to be the next person to be served. I continued on hold until I hung up at 8:05 p.m., as their WEBposted pharmacy hours indicated they close at 8:00 p.m. The next day I drove up to the pharmacy to see if the prescription had been received/filled. Thank goodness it WAS there. I told the person serving me at the drive through about my ordeal during the prior evening. She said in a nonchalant manner they had closed early... at 6 p.m. on the prior day. SHEESH! Why do they not TURN OFF THE DOGGONED PHONE ROBOT IF THEY ARE CLOSED?!!!!!
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July 2022 by Nancy R.
The "WORSE" Walgreen pharmacy Ashville Hwy., Hendersonville, NC "WORSE COMMUNICATION" that I've ever had to deal with...I understand they are short staffed & I try to be patient understanding but my time is important also, besides needing my medication.. I have made 3-attempts to pickup my medications & Pharmacy CLOSED early twice & even entire store CLOSED past Sat. @ 3:00.. So again today I make an attempt by calling pharmacy was on hold with automated system for 38-minutes "saying your next caller" ... "NO LUCK" they were "CLOSED" It would have been very nice if there phone recording had said that instead of "Your the next caller" 38-minutes LATER on hold.... There PHONE system SUCKS..
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July 2022 by Google user
Walgreens app changed husbands location appt for his booster. We booked at same time, same place as usual. Showed up as a was told I can get it but he can't, he needs to go to other location... even though he chose this one. They are not busy. It takes literally 2 seconds once they call you. WHY? we got the others here with no problems. I'm done with this place. For months couldn't even pick up meds in the store! Have to wait in drive thru line with a million other people.
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March 2022 by John S.
Great pharmacy. They were shortstaffed for a while, but now they are staffed and on top of things. Pharmacy is open until eight again.
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December 2021 by Tanianicole S.
This us a super Walgreens staff is patient and knowledgeable and very pleasant to be around period
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December 2021 by Steph Seelenbacher
Walgreens app changed husbands location appt for his booster. We booked at same time, same place as usual. Showed up as a was told I can get it but he can't, he needs to go to other location... even though he chose this one. They are not busy. It takes literally 2 seconds once they call you. WHY? we got the others here with no problems.I'm done with this place. For months couldn't even pick up meds in the store! Have to wait in drive thru line with a million other people.
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December 2021 by Preston Martin
Worst phone response service I have ever experienced, extremely slow in store and drive thru times, unnecessary repeat calls, rather than call to inform that issue is resolved, continued calls repeating same message of non resolved issue just overall poor service
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November 2021 by Cathleen L.
Worst Walgreens location I have ever used. In the past I have paid for my prescriptions in advance through the app, and when I went through the drive thru, they said I still had to come inside to pick up. They refused to scan the barcode on my phone. Today I called to ask why my prescriptions, that were called in by my Dr 5 days ago, were still not ready. I sat on hold for 1 hour and 33 minutes before I finally gave up and called another Walgreens and had them transferred. They had my prescriptions ready by 3:00 that day, plus the new location is open until 8 pm, whereas this location closes at 6 pm.
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October 2021 by Brenda Sherman
Drive thru pharmacy rude,waited 30 mins.in line for scripts get to window she waves at me and pulled blind down on window to close!! Took a week to get my meds.filled
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September 2021 by BJ Thompson
Wow maggie the pharmacist must hate her job. I've been here twice and she was just rude and hateful. I hope she finds a job In the future she cares about . You shouldn't be rude to people that need meds for survival . I will never be back here . She needs to show more empathy and attests act like she cares.