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October 2024 by Chrissy
We were told we were eligible to get phones for free, ended up having to pay for them, our bill is NEVER the same amount and ALWAYS higher than what we were quoted at sign up, and we have NO SIGNAL at our house which is literally 2 miles from the store, but when we traveled 2 hours away, we had full signal. Make it make sense y'all!
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October 2024 by Kevin Revis
I have never been to us cellular
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September 2024 by J Ling
I went to 3 different places looking for a better option than the AT&T plan that I had, but US Cellular was the last place that I had to go. Matthew gave me great service. He helped me throughout the whole process and got us a cheaper , comparable plan. My husband received a free phone and I got an iPhone at a reasonable price. So far, we are very happy with our phones and plan. Save yourself time….go there first!
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August 2024 by Chris Metcalf
Phone went out and they acted like they didn’t even care or even care to help me out with getting my phone fixed they just didn’t care about the whole situation when I’m paying a 500 dollar phone bill WOULD NOT RECOMEND THEM AT ALL GO ELSE WHERE
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June 2024 by Cedar Walker
Super helpful, honest, and patient! Matthew rocks!
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March 2024 by Jazmine Giles
If I could give this place zero stars I would cell phone carry that can't tell how much monthly bill will be in the end now I'm loose my college scholarship and grant program because of this
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November 2023 by Sharon Test
Do not come here for a new phone or to upgrade a phone. You will most likely lose your data. The rep just said it would be restoring from icloud. I tried to explain I don't think it has been backing up to icloud since icloud is full. He didn't listen and instead had us erase the old phone with him and now all of our photos is gone. Also, better to just upgrade online instead.
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November 2023 by Rosemary
Great service
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January 2023 by Mark Mullinax
Very good customer service
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November 2022 by Richard Rutherford
Easy, efficient and friendly as always!
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October 2022 by Shirley Riddle
This company is literal trash. Your bill will fluctuate every month so you'll never know how much you owe.If you ever get behind on your bill and want to end services so you can go elsewhere and pay less- they won't let you. So they just continue to bill you monthly because you fell behind even when you cannot use the phone.They will also set up autopay on your account without ever asking you then insist it's all in their policies without any other explanation .So let me help you explain US cellular: your policies are in order to price gouge people as much as possible and continue to do so indefinitely.
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September 2022 by Charlie Hutchins
Went in to add a line and upgrade my phone. Nikki was very helpful and made everything so easy.
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August 2022 by Jeffrey Leach
AT&T cut the fixed wireless service in the area with no forewarning or explanation about 3 months ago. They could care less! My area in NE Edneyville had no internet options other than satellite, or so I thought. The satellite is horrible (don't do it!) and will not connect to my work VPN. I felt my job was threatened by lack of internet. Rent an office or resign a state job the only options left. Nothing but absolute despair until I met a 2 teenagers in my neighborhood. I casually asked what internet they had and they said US Cellular. I was skeptical to say the least. My last attempt at Skyrunner was a abject failure with no service. In a last, desperate attempt, I contacted US Cellular in Hendersonville. They were able to tell me that I would likely have good service. Again skeptical, I went to the store and bought the equipment. Needless to say this service has saved me! It works flawlessly and is extraordinary fast! Tanner W. was an expert at the store and the price is exceptional compared to what I was paying AT&T for inferior service in comparison. This service has saved my life and contributes to everyone in Western NC by virtue of my job. I believe there should be a special place in hell for AT&T executives, their uncaring minions, and a special place in heaven for Tanner and US Cellular. They saved my life and career! Please give it a try. They will tell you if it will work or not. I cannot give a stronger recommendation!Price is reasonable- 70.00 with 300 GB60..00 with paper statements and direct pay.Modem is a 1 time charge of around 500.00, but this is interest free over 24 months! I walked out with just paying the tax..I am just a regular person with no previous experience with US Cellular, but Tanner came through with EXCEPTIONAL service when I concluded there were no other options than to rent an office in town! Thank you Tanner!
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June 2022 by john pfluger
Excellent coverage, customer service...Josh was excellent
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October 2021 by Joshua Hayes
Great customer appreciation.. they will try to sell you what they can for sure,but they are salesmen.
