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April 2024 by Seth Strickland
Pedro was great!
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April 2024 by Debi Herz Gedling
Eric was a great tech to work with. He solved longstanding problems that no one else seemed able to solve.
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April 2024 by Rick Raden
Eric did a fantastic job. He was professional, personable, and excellent communicator.
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April 2024 by Henry Ellis
Pedro did a fantastic job.
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April 2024 by Terri Reed
Juan was extremely thorough and went above and beyond to help me solve my outage issue, as well as recommending an upgrade and repair I need to make my internet faster. I enjoyed meeting him. Highly knowledgeable and impressive technician. I'm going to upgrade my services with Optimum.
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April 2024 by Nancy Knowlton
Juan handled everything in a very professional way. I am completely satisfied!
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April 2024 by John Patrick
Fantastic service
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April 2024 by Jose Monzon-Chang
Juan & Leo were awesome! Very helpful and went the extra mile.
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April 2024 by Michael Mellon
Techs Juan and Pedro were friendly, professional, very reassuring. Great job!
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April 2024 by patricia reynolds
Thank you Kate in the Hendersonville office for your kindness, helpful communication, and just for being a darn good human being. I like to write good reviews where they are due and you definitely went above and beyond out of your way to help me today. God bless you and I hope your life and future is full of success and happiness. Thank you a million times over. Some people just show up and do their job but then there are people like you who truly care about good customer service and people in general and you deserve to be recognized and seen. You deserve all the good things in your future!! ❤️ Patricia
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April 2024 by Melody Newton
Austin was our technician today. He was very courteous and polite throughout the time spent here. An hour or so. Very communicative too. First time they arrived early instead of the last stop. I would recommend him to any of your customers.
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April 2024 by Michelle Bellwood
Eric really took care of us today! He was able to realign the cable so it wasn't exposed. He secured the lines in a box, and even grounded everything. It is so fantastic to have someone who knows what he's doing! Eric analyzed the situation, gave us options, and listened to us. We are grateful for Eric's calm personality and his pleasant attitude. He kept us reassured every step of the way. What a pleasure. We love our Optimum internet service and Eric was the frosting on the cake! ?
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April 2024 by Ben Fowler
Very easy in and out quickly. Service tech came out that same day and took care of our situation.
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April 2024 by Wink Bodenhamer
Pedro was the best tech person thus far. Very satisfied with his work
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April 2024 by Andrew Carr
Pedro was fast, courteous and super helpful!