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January 2024 by Sharon Doty
Nice. Efficient. Fast estimate.
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November 2023 by Ron Boyd
Very kind and respectful company
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August 2023 by I. Martin
This body shop was hands down top notch and trustworthy. They were thorough in their assessment and follow through. SO GRATEFUL. I ended up adding on a tune-up because I trusted them with my vehicle.
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July 2023 by Nancy Jones
The people that work here deliver excellent customer service. Great place l highly recommend having your car worked on here. They do a great job.
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May 2023 by Colleen Hill
They really did a good job I would recommend them to anybody for paint and body workServices: Painting
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January 2023 by Chris D.
This is the third time I have brought my car here, I'm not sure if they have a staffing issue, and under promise nothing and under deliver is taken seriously here.I'm mystified by the good reviews, I can't even get anyone to tell me what's wrong with the car and look at it after leaving it for weeks at times, are they interested in doing inspections and oil changes only and only look at cars when there's nothing for the day, and their policy is to tell customers they don't know when they leave and be able to look at it, that it might be next week.On average, the last three times I've brought a vehicle here, I've had to call three times a remind them for them to even look at it, and they have moved towards never being able to give any kind of expected timeI'm assuming they're still taking new vehicle's during that time and just forgetting about my vehicle or prioritizing people, they know or something? It's anyone's guess when there's no communication.So two thoughts1. Someone in charge is overwhelmed Adhd person and is not processing cars in the order they come in while customers are being forgotten and not communicated with.2. Whoever is in charge doesn't have the business assertion skills to refuse business. It would be better to have a future customer than create bad customer service that would make someone wanna take the time to write the review I am writing.The people have not been inpolite at the front desk, but like I said, it's promise, nothing and deliver nothing here,Secondly, I am returning the car for the second time with the same problem, after waiting a week and a half for them to look at it the last time, they informed me that it would be another unknown amount of time before they can order the parts to do the complete repair job, so I let them replace the ignition coil and got my car backI love my town, and I would love to give a better review for a local business, but for now I'm looking for another mechanic, and I would recommend you do the same. Maybe going to Asheville is worth it. When I was on the other side of town, I got some pretty good service at several places.Again, I'm willing to reconsider my experience if somebody wants to reach out, but this has been the worst customer experience at an auto place ever. It would be better for you to tell people that you can't take any business and that they would do better somewhere else then to instruct your staff to tell people you don't know when you'll be able to get to it and make them beg you to plug the machine in and let them let them know what the code saysUpdate: 1/19/23: found a new mechanic, turns out one of the two coils they replaced just two months ago, failed because they were of dubious quality. Definitely not going back here., don't want to create a business rivalry, so I won't say where , but my car is running great now
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October 2022 by Sandra Roberts
Like it never happened!! I couldn’t be more pleased with the impeccable job done on my car. The owner even called the insurance company on my behalf. Customer service was above and beyond. Thank you!!Services: Painting
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August 2022 by Chris H.
I went in in May for an estimate. Was told I was in the schedule for September 12. Was called today August 25 and told I was being scheduled for late November. Owner took NO responsibility for her employees failing to book the work nor offered any way to expedite the work. Owner blamed the insurance company when I had the insurance company telling me weeks ago that North Main had been unresponsive to requests for information. I will never recommend this company to anyone.
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July 2022 by Perry McCrary
Amazing work, very satisfied with the quality of work. The staff was very informative and even sent me pictures of the work from start to finish.Services: Painting
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June 2022 by Terry hike
They done a perfect repair on my truck
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March 2022 by David Cain
I've used these guys a few times now, and the service is always excellent. They are professional and polite, and they charge a reasonable price for outstanding work.Services: Painting
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February 2022 by Jackie R
Used the auto body shop to replace my front bumper from when someone backed into me. They did an amazing job, matched my car paint color perfectly, ordered and replaced the bumper in less than a week. Super friendly and welcoming. Highly recommend them for any body work needed. So much better quality of service than other auto body shops around.
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December 2021 by Paul Ruel
Great service. The folks here really came thru . Fixing my business vehicle in a timely manner. Thanks again.
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December 2021 by Wendy Alexander (Winky)
Very nice folks. They came to tow our truck after it was totaled in October. They have been pleasent to work with and super friendly.
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November 2021 by Sarah H.
Look how beautiful my daughter's car looks now! A work truck from the high school's renovation backed into her and crushed the front end. It looks brand new now! Great job on matching the paint too! Highly recommend!
