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May 2023 by Ryan S.
I frequent this gas station regularly as it's near our house and they sell decent tasting pizza. However, I was extremely taken back tonight after purchasing a pair of headphones ($16.99) for my 5-year old daughter, an odd gas station purchase, but nonetheless she liked them because they looked like a "Unicorn." As mentioned this place is very near to our house, so after making the quick drive home my daughter said she could barely hear them with the volume all the way up. I confirmed this after listening to them myself and even tried plugging them in to a couple different devices, the EXTREMELY low volume was the same no matter which device they were plugged in to. Within 10-15 minutes of purchasing the headphones I was back at the gas station and told the clerk (same clerk that checked us out) that we could barely hear the sound and would like a refund. The clerk stated they don't give refunds on the electronics they sell, I asked if there was a sign stating such and she said no there isn't. I again stated I'm not returning the headphones because I just don't like them, I'm returning them because you can hardly hear any sound, they're defective. The clerk again stated they don't offer returns on electronics. I pointed out, how are customers supposed to know they're "buying at their own risk, NO RETURNS, even if the item is defective" when there is nothing warning customers of this. I again received the same response, no returns on electronics. For a store that sells a relatively fair amount of electronics for a gas station, I find it odd there's nothing warning customers about "No Returns" and that the store is perfectly fine with selling defective products and THEN for a lack of better words, basically telling customers sorry, it's your loss.....Here's a quick recap:- I bought a pair of headphones whereas the store clerk admitted there is nothing warning customers about NO RETURNS even if the item is defective and that customers are buying at their own risk.- I attempted to return the defective headphones literally within 10-15 minutes of initial purchase after determining the volume level was defective. The clerk that I purchased the headphones from was the same that refused the return.- I am now forced to write a review (which I despise doing) in hopes of warning future customers to steer clear of this store due to their policies or lack thereof, because the store itself sure isn't warning their customers about "no returns and that they're buying at their own risk."- As a business owner myself, I don't like to throw around accusations that can't be factually backed up, although there's a lot left to the imagination with this experience. This especially holds true since there's NOTHING in writing for customers to view, that is a FACT....At this point it's not the fact I'm out $16.99 that's got me extremely frustrated, it's the fact that as a business owner I bend over backwards to ensure all of our customers are informed about our business policies and practices. It's businesses that are run like this that make it harder for those businesses that still apply good old fashion customer service, have transparent policies and would never leave a customer with a defective product that was knowingly sold to a customer. It just blows my mind that some businesses just truly don't care with the belief that when one customer goes away, another will come in....
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May 2023 by Chris R.
Susan, the cashier has horrible people skills and is incredibly rude. Just incredibly impolite, it's impressive and unfortunate that people like that have customer service jobs.
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September 2022 by Michelle M.
Great gas station stop. Bathroom was clean. Trail mix at register $2.99 for really good ingredients and banana chips. Body armor beverages. They have some really unique and beautiful items for sale! I purchased 3 rock bracelets $3.99 each and the leather stitched bags were stunning. The beaded jewelry and ornaments are nice looking gifts too. Dunkin' Donuts avocado toast and stuffed bagels were delicious. Workers were friendly and helpful.
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June 2022 by Bryan Shipman
Great place to stop for gas and cigarettes closed on Sundays
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October 2018 by Tony R.
Nice store right off the highway. Plenty of pumps, fully stocked shelves and a Dunkin Donuts in the same building.
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January 2018 by Robert B.
Dunkin Donuts...at this location also. First time having a mocha macchiato and they made it perfectly. They were helpful and kind. The drink was perfect temperature. Much better than other Dunkin' Donuts along the way.