November 2021 by Jeff Lovelace
Pretty good Lowe's but never enough help when you need it.
November 2021 by Brian S
Great place for everyday needs for around the house to building a house all under one roof one stop shop!! Love it!!
November 2021 by David Ward
Out of what I needed no help with any thing all register closed just self help open
October 2021 by Wendy Neufelder
Actually had everything in stock that I went in for. These days that's rare. Store was clean and cashier John was helpful and friendly.
October 2021 by Andrew Longworth
Where to begin? New washer/dryer bought and delivered. Never worked from the word go after the techs didn't install it properly. This was Saturday. Tried calling them (a half hour's drive from here), was put on hold for seven times, never received a call back, still waiting. Three days and counting. Meanwhile I can't dry my laundry. No idea who runs that store, but that's the Lowe's name brand they are messing with. One star, and I would give it none if I could.
October 2021 by Austin Bankert
After waiting over an hour and half last Saturday for a curbside pick up (yes, you heard that right...) they could not find my order after hounding me via email to pick it up... now after two phone calls and holding over 30 mins both times I've given up. Maybe the other locations are better but this with is clearly managed terribly. Will my order be ready for pick up when I drive back over there?? Your guess is as good as mine....
October 2021 by Oscar Sandoval Aguilar
I went in to buy a Grill but the price was not ringing up as it was marked. The cashier helping me out was very friendly and kept calling for the manager to come help sort the issue. Although the manager was standing next to the cashier beside us she kept on ignoring us. After waiting 30 min the cashier told me to go to customer service and they could resolve the issue. After waiting another 30 minutes in line, I told the customer service associate what the problem was. She told her manager the issue since she was right behind her. The manager then went up to me and gave me an attitude telling me she can't help me since she was busy helping others and I have to go back in line and wait. I had no issue on waiting but I felt that I was being discriminated since I was the only Hispanic there at the time. I believe the managers name was Amanda.
September 2021 by Invisible Man
It sucked. I simply needed to pick up a part paid by my friend who is a VIP lowes customer and it wasn't there for pick up even though he paid for it 2 days before. I waited almost 3 hours for something that was already paid for and simply needed picked up but know one could find it. What a major waste of time.
July 2021 by Tom Christenson
Got in, got out. Quick is always good.
July 2021 by Anthony Healey
Worst customer service ever. No one answers the phone, if they do they hang up. They say they call back, but it never happens, sales people are not easy to access in the departments for information. Ordered a dryer, but each delivery day gets pushed further out the day before I’m expecting delivery. Worst customer service ever.
July 2021 by Kathy Linville
Very nice store. Asked associate where I might find the item I needed, was given exact location. Easy. Went to the isle and found the item. Chechout was a breeze also.
July 2021 by Wes
Absolutely be the worst experience I've ever had shopping. We just bought a house in the area and sadly we will not be using this Lowes.
July 2021 by Catherine Tupper
Drove the whole way to Hendersonville and back to Lake Lure last night for 10 gal. of concrete stain for a driveway. The color we ordered was brown. What we have is pink!#? Now, we have to go the whole way back again. Hope they get it right this time. Can't afford to pay a crew to just stand around and wait.
July 2021 by P. Rasmussen
Picked up some pretty flowers to plant. Prices were good. Nice to still have some places to shop.
July 2021 by George Blair
Went in to buy a fridge. Salesman was with someone else. No problem, I'll wait. (Figure he's on commission). Look around, time passes. Phone is dying. Salesman is still talking. Look at the same fridge(s) - AGAIN, as time passes. Salesman is still talking. Phone is closer to death.Now more people are showing up in the fridge section. Salesman doesn't acknowledge me (or them) Phone is on life support. Fridges have filed a restraining order against me.Salesman still talking. (This is 10+ minutes). He doesn't ask for another associate to come help. Time passes. Phone is getting last rites. Fridges have unplugged themselves and are attempting to move to another section.I leave.1/5 stars (Store had AC) would buy my fridge elsewhere again.
