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August 2024 by peggy rose
The minute you walk into the branch you are greeted with such smiles and happy employees
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August 2024 by Alice Deal
My transaction was handled efficiently, quickly, and in a friendly manner.
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July 2024 by Eva Wood
I LOVE Home Trust Bank and everyone that works there. They always welcome me by name when I walk in, are always friendly, super nice, knowledgeable and efficient. In all the many decades I've banked with them I've never found anything to complain about. Never....
The bank manager Tamara is outstanding. I've never met a nicer or better bank manager. And the assistant manager Jamie is great too. AND all the employees are above any employee at any bank I've ever banked with.....
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March 2024 by Thomas R. Whetstine
We recently had one of our checks counterfeited and had to open a new account. From the initial paperwork involving reimbursement for the check and opening the new account, we received an exceptional amount of attention and assistance fromKatie Davis and Jamie Herget. Katie was with us from the beginning to a successful solution of the issue and Jamie filled in as needed. Both ladies followed the personal involvement tradition that we have always come to rely on at Home Trust. Thank you. T and T Whetstine.
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February 2024 by JEFF TWEED
Hendersonville Branch has the best employees especially Jamie & Katie they are truly professional between these (2) ladies they assisted me with my banking issues. Great Job!!!
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October 2023 by Richard Webb
We came back to Home Trust after trying First Citizens in Mills River NC.Even though the Home Trust Bank is further away from our home, we decided to go back to a locally owned bank. While making the switch, Tamara Loflin at the Hendersonville branch took care of our switch, including credit cards. We could not be happier. It is such a joy to be able to visit our Home Trust bank and have our banking needs taken care of in a professional and courteous manner. Tamara is what my wife and I call a lynchpin employee, someone who makes everything work smoothly in an organization.
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August 2023 by Ricky Walden
I had recently been scammed and was concerned. Tamara was so pleasant, understanding and helpful. She took all my information, cancelled my Debit Card, missed me a Temporary Debit Card to use until my new one came in and reported everything to the bank fraud department. She told me I should receive a credit on my account for the money I had lost due to this fraud. During the transaction I felt like I had made a new friend. Thanks!
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August 2023 by Victoria Satterthwaite
I live most of the time out of state and I can always depend on swift answers and actions when I need my accounts handled. Thanks.
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July 2023 by Patricia Roshaven
Seems that most locations have only a drive-through with no one to talk to unless you just want some cash.
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June 2023 by Anna Conner
Outstanding team. Have multiple biz accts w/HTB and regularly visit this branch. Every single team member goes above and beyond to make each experience the best is can possible be. I highly recommend this bank for all your needs.
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May 2023 by Scottie McDaniel
I have been a member of HomeTrust bank for over 20 years I wouldn't be anywhere else.
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April 2023 by Jo Schlernitzauer
Solved the issue and extremely pleasant.
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March 2023 by Lisa Dellinger
I have been with this bank for 25 years. It used to be a good bank, but in the past few years things have changed. They seem to now be catering to the wealthy, and are of not much help to long term, smaller accounts. The customer service is non existent. Accounts are switched over without having a customer's consent or signature. They now charge fees that didn't used to exist. The branch manager put me on hold for 20 minutes (and counting) with no communication. This is an unacceptable way to be treated, especially as a long standing customer.
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December 2022 by Steven Herget
Very friendly, helpful staff!
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September 2022 by Sharon Spicer
It was a good bank in the past but has gone down hill lately. It caters to the well to do clients and charges too many fees to the little patrons. We banked there 25 years but now have withdrawn all our funds and deposited them elsewhere.
