-
January 2024 by Luke Dennison
We ordered our Bronco back in March of 23 through Parks Ford knowing we would probably be in for a long wait. Oscar Viva helped us through the whole process, checking on the status and giving us updates the whole time. He was incredibly friendly, knowledgable, and always quick to respond. We finally took delivery in January of 24 and Oscar along with Tim, Chris, Roger, and Shannon were all very helpful during the actual purchase process. I can't recommend Parks Ford enough if you're looking to purchase a new Ford!
-
January 2024 by Michele Jones
This has been the absolute best car buying experience I have ever had! If I could do 10 stars I would. Fastest, easiest, and most professional!Oscar Viva was my salesman and I could not have asked for a more personal , professional approach to buying a brand new Bronco! 100 % recommendation!
-
January 2024 by Mike Mottershead
We bought a new 2023 Explorer at Parks and couldn’t be happier. Willie Green really took care of us and made the whole buying process a breeze. He treated us with respect and really took the time to go over the entire car and show us how everything worked. Even the paper work process was no problem and he explained everything in detail. He even had the car double cleaned as we noticed a little smudge on the car. No worries he brought it back a few minutes later looking even cleaner than brand new. Then we went through financing with Jordan and he really broke everything down nice and easy for us to understand and answered all our questions. Overall we will be dealing with parks from now on with this explorer and future vehicles as well. Much appreciated
-
January 2024 by Cynthia Tuley
We bought a 2023 Bronco at Parks Ford and the customer service people were great! Tim helped us with all our questions and was never pushing us to buy. Would go back to Parks Ford for our next car.
-
January 2024 by Missy How
Cannot believe this dealership is rated any more than 2 stars. New to town, Went in to buy a brand new vehicle. Test drove one that met enough of our criteria but nothing that fit just right.The sales rep didn’t know the specs on the vehicle very well, lots of I don’t knows about what features mean on the listing/window sticker. Misquoted a couple of them as well. But I had done my research and knew pretty well what I needed.Talk about not feeling like a priority. The communication was sparse, proactive effort was next to none, and communication quality sucked. Base price on the sales worksheet came out higher than list price with no explanation. Made no attempt to negotiate the price to an agreeable price point basically “here’s the sales worksheet good day to you if you are looking for anything less”. And zero response or explanation when questioned about it.Thankfully, another ford dealership took care of me and I am happy as a clam with my new car. But I am disappointed as can be that my new hometown ford dealership is not going to be “my dealership”.
-
December 2023 by Brent Clement
My wife and I just purchased a 2022 Chrysler Pacifica. This was our first experience buying a car from a dealership and it was much better than I expected. Jeremy was great to work with, he was very accommodating, going the extra mile several times, and patient taking plenty of time to answer all our questions. The staff were not pushy in any way, and it was a very good experience. In the end we got the van at an excellent price and are thankful for Jeremy and the team at Parks. We would definitely recommend Parks and my man Jeremy to anyone looking for a car.
-
November 2023 by Joanne McClure
Very smooth car purchase experience. I was tasked with finding a good vehicle for my sister. William Green was very genuine, honest and had the customers’ needs in mind for vehicle options. Once my sister chose a vehicle, the purchase process was very smooth. We were very pleased with the excellent customer service of William Green and Parks Ford.
-
November 2023 by Barbara Harris
Willie Green and his support staff did an outstanding job of selling us our brand new 2024 Mustang GT. Not only was it delivered to our home as we were short on time but everything was perfect. Gary and I highly recommend Parks Ford and Willie!
-
November 2023 by Cecilia Tiedt
My husband and I bought a 2024 Expedition platinum from salesman, Willie Green. Probably the best car buying experience I’ve ever had. He was honest, thorough, helpful and friendly. He has answered questions after the sale. I would definitely buy from him again.
-
October 2023 by Gregory McMurray
My wife and I purchased a new 2024 grabber blue Mustang GT from Oscar over a week ago and the experience was Great! He treated us very well and we are extremely happy. Chris in finance was also Great to work with. If you need a car, go see Oscar at Parks Ford and tell him I sent you.
-
October 2023 by Michael MacDonald
Had a great experience. Worked with Jason who was able to get me in the truck I wanted at the price I wanted to pay. When a new vehicle didn’t look like the best option he immediately pivoted to a certified used that beat my expectations. Super happy I went there. In and out in a few hours with a deal that I was more than comfortable with.
-
September 2023 by Risin9
I purchased a 2021 Toyota 4Runner but when driving it home, the 4runner had a tremendous vibration around 60mph and up. It was so bad the whole interior was shaking. Willie Green from Park Ford put me first in line to try and eliminate the vibration. They performed balance and road force and found out the IronMan tires on the 4runner were bad. The service advisor Manager was very professional and they put on a new set of Nitto tires on but unfortunately the vibration was still there. They recommended me to leave the car over the weekend or drop it off the following Monday so their technician can look deeper into the vibration but I didn't want the 4runner anymore. Willie Green showed me some option I can trade the 4runner back in for. I went with the 2021 Toyota Rav4 and that was way better than the Toyota 4runner. The Rav4 ran very smooth. Willie Green made the trade in smooth and easy and I was happy driving home with the 2021 Toyota Rav4. It was a nightmare with the 2021 Toyota 4runner but Willie Green took good care of the situation and I'm satisfied now.
-
September 2023 by Nathaly G
I went to get an oil change on Friday 09/15/2023 and the guy that helped me was very professional and made me feel welcome. I had to get a few filters replaced and they did it very fast. I love the way the were able to accommodate my schedule. As a working parent we’re always trying to make most of our day and Parks Ford is awesome at accommodating people’s schedule I’ve getting an oil change from since 2015.
-
September 2023 by Dennis Mangano
Great service. Installed a performance brake package on the front. Will be back to do the rear.
-
September 2023 by Patton
Long before service was provided by appointments only, this Team knocked it out of the park in terms of Customer Experience! Professional and Courteous. Reasonable prices. Prompt Service. The appointment process has only increased all of this by making it extremely efficient when trying to arrange routine maintenance into an already busy calendar. I mention this place every single time I hear someone one asking for a reliable Service Center!