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July 2024 by Sherri Hughes
The manager Kirby is one of the sweetest! She is always so helpful and her team members go above and beyond to help!
The Pharmacist, Dr. Shaw, is so calm! I've seen him keep his cool better than any person I know in the face of "Karen's". I've often heard his crew brag about him having the patience of Job.
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February 2024 by John Hames
Prices are cranked up, but they had what I needed.
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February 2024 by Tommy Hart
TERRIBLE!!! Absolutly the worst policy. I needed to get my wife some Zyrtec D. It was raining so we went to the drive thru. Waited very paitently for some one to come to the window. I understand they are probubly short staffed like most places are. We waited I guess 15-20 Min. The gentleman finaly came to the window. I ask for the medicine and he refused to sell it to me thru the window. Now Im not sure is it is his policy, The Stores Policy or corprate policy but it realy upset me. The more I thought about it the more upset I got. What if I had been handicaped or a mother with a small child in the car who did not want to go into the store to expose her child to germs, or a elderly person unable to walk far. CVS has lost all my buisness that I do not have to go there for. If I could leave 0 stars I would. Totaly unacceptable. Walgreens got my money tonight instead of CVS if any management from CVS cares.
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November 2023 by Brittany Carriker
How is this place still open?? We went in because an RX was mistakenly sent here. On a Saturday morning, the pharmacy was closed. They have a sign ONLY at the pharmacy windows, not at the front, saying that the pharmacy is closed on Friday's, Saturday's, and Sunday's. We needed cough drops. They had maybe 6 on the whole rack. I asked the young lady in the isle doing a reset, and she sarcastically stated that if we really needed them, we could deal with what they had.
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October 2023 by Susan Dobson
I have been on hold for over 15 minutes. Completely unexceptional! I needed to talk to Pharmacist about a new pain med. I may look for a new pharmacy!
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October 2023 by Rhonda Block
Everything is clean and clerks are niceHOWEVER given wrong information about your club! 20% off of ONLY CVS products! I spent $66 on my products… did not get the 20% off. Definitely cancelling this “CLUB”!
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October 2023 by Liz Murphy
This is a wonderful CVS pharmacy with great pharmacists. They are patient, answer questions, look into our concerns, and are pleasant. From what I can see, they are understaffed, so people may get frustrated if they have to wait. Our old CVS pharmacy was horrible and would rarely answer questions or help us when we had medication concerns.
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August 2023 by Thurston Vickery
As always they are very helpful.
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August 2023 by Patrice McArdle
Super nice & helpful.
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August 2023 by S J
used to like this pharmacy but the girl with the blue colored hair had a major attitude. she corrected how I pronounced a medication, even though she knew what I meant. I thought that was rude and unnecessary. I know customer service is a difficult job , but her attitude right off the bat was complete uncalled for.
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August 2023 by Smith
First Marina was Amazing, great service! We came in for passport photos for our whole family (for upcoming international adoption). It takes time for each photo and Marina was taking care of us very well, then the manager came over and yelled at her for taking to long and forced her to go back to the register to take care of another customer. At that point my husband pointed out we are customers as well, to which she just looked at us and walked off. So unprofessional! Marina should be the manger she understands customer care better than her leadership.
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July 2023 by Bernadette Amisano
There are good staff members at this pharmacy, however there are some really rude ones too. I am forced into using CVS by my drug plan. The pharmacy sometimes screws up the Rx, and sometimes my doctors do. It doesn’t matter, because any screw up eventually pushes me into the “donut hole” of Medicare coverage. Even when the pharmacy refunds the Rx, the retraction never returns the Rx coverage to the previous level so I am still in the donut hole. They also don’t know how to bill durable medical charges.Calling the pharmacy is impossible! They DO not pick up the phone. As previously stated by others, they ALL leave for lunch! Staggered lunch hours is a concept foreign to North Carolina.Unless you are forced into using this pharmacy, I recommend avoiding it.
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April 2023 by Brian F.
Went to the CVS on Hendersonville highway. Won't go there for prescriptions because their prices are outrageous compared to Publix or Walgreens. Just ran in there to pick up some dish soap. Stood at the cash register for 10 minutes and no cashier in sight. Someone could steal them blind and they'd never know it. Finally went to the back of the store to find someone to check out the four customers who were waiting. The cashier was surly and not happy about being asked to help. Might be the most poorly managed store in western North Carolina.
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March 2023 by Jon P.
the pharmacy treats you like a drug addict if you have any narcotics prescribed. I broke my back and had a script for oxycodone and when I had the doctor called in a five day supply. the dr called the pharmacy to change it I went to pick it up and they argued that it was not right and I told them I was increased and they said no in a nasty nature I was in a lot of pain but they do not care especially if it is narcotic pain medication. my mother in law had a script from the hospital and they told her it was illegal and a forged signature. I'm Leaving this cvs and going to corporate.
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February 2023 by Alexandra
Lead pharmacy tech Lauren is AWESOME and ON it. She solved my problem asap after another pharmacist, an older heavy set man, gave me incorrect information - he was unfriendly as well. If you need help, seek Lauren. Who runs the world? Girls.
